Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa VanKauwenbergh

Green Bay

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Replenishment Lead / Senior Team Lead

Fleet Farm
01.2022 - Current
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Open and Close Main Store , Gas Station, North Yard / Auto Center when scheduled as MOD
  • Set Up , Maintain and Manage Garden Center
  • Assist in scheduling North / South yard for adequate coverage
  • Maintain open availability for necessary schedule changes

Service Coordinator

Vorpahl Fire And Safety
09.2020 - Current
  • Upheld client satisfaction by designing accurate and detailed timelines for Fire Extinguisher services and alerting clients of changes.
  • Maintained effective customer service by responding to service requests quickly to increase overall sales by 10 %.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
  • Designed individualized service plans that took into account clients' goals and preferences

Claims Adjuster

United Health Care
12.2014 - 02.2020
  • Answered customer questions regarding deductibles.
  • Prepared summaries of damage, payments and policy coverage.
  • Examined claims forms and other records to determine insurance coverage.
  • Verified insurance claims and determined fair amount for settlement.

Assistant Manager Shopko Stores

Shopko
04.2011 - 11.2014
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Education

High School Diploma -

Notre Dame High School For Girls
05.1996

Skills

  • Team Collaboration
  • Personnel Management
  • Vendor Relations
  • Documentation and Recordkeeping
  • Word Processing
  • Attention to Detail
  • Data Entry and Analysis
  • Multitasking and Prioritization

Timeline

Replenishment Lead / Senior Team Lead

Fleet Farm
01.2022 - Current

Service Coordinator

Vorpahl Fire And Safety
09.2020 - Current

Claims Adjuster

United Health Care
12.2014 - 02.2020

Assistant Manager Shopko Stores

Shopko
04.2011 - 11.2014

High School Diploma -

Notre Dame High School For Girls

Similar Profiles

CREATE PROFILE