Lisa Van Landuit
Ocala,FL
Summary
Detail-oriented bank teller with a strong focus on accuracy, customer satisfaction, and compliance. Proven ability to manage high-volume transactions while maintaining professionalism and courtesy.
Overview
19
19
years of professional experience
Work History
Bank Teller
Citizens First Bank
The Villages, FL
05.2023 - Current
- Processed customer transactions efficiently, ensuring accuracy in cash handling and record-keeping.
- Assisted customers with account inquiries, providing exceptional service to enhance satisfaction and retention.
- Maintained up-to-date knowledge of bank products and services to effectively promote offerings to clients.
- Collaborated with team members to streamline operational procedures, improving overall branch efficiency.
- Conducted daily audits of cash drawers, identifying discrepancies and implementing corrective measures as needed.
- Implemented best practices for compliance with banking regulations, contributing to risk management efforts within the branch.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Claims Processor
UF Health Shands Hospital
Gainesville, FL.
03.2007 - 07.2022
- Processed insurance claims efficiently, ensuring compliance with regulatory standards and hospital policies.
- Collaborated with healthcare providers to gather necessary documentation for claims submissions.
- Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
- Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
- Managed workload and priorities to meet claims processing meet deadlines.
- Maintained strict confidentiality when dealing with sensitive information about patients'' medical histories or personal details.
- Complied with regulations and guidelines related to claims processing to maintain quality and adherence to standards.
Education
High School Diploma -
Riverdale Senior High School
Port Byron, Il.05.1978
Skills
- Attention to detail
- Professionalism and courtesy
- Money handling
- Deposit and withdrawal management
Timeline
Bank Teller
Citizens First Bank
05.2023 - Current
Claims Processor
UF Health Shands Hospital
03.2007 - 07.2022
High School Diploma -
Riverdale Senior High School