Lisa Vasquez
TX
Summary
Hands-on Project Manager recognized for motivating teams to meet demanding timelines. Diligent, forward-thinking, and adaptable to dynamic company, customer, and project needs. Substantial experience with Business Transformation implementations utilizing Waterfall, Scrum, Agile, Kanban, SAFe, XP, and DevOps.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Senior Project Manager Consultant
Xperi Corporation / SPC Consulting
02.2022 - 03.2023
- Tracked project progress and updates and monitored deliverables, milestones, and issues for accurate reporting on NetSuite Transformation Project.
- Updated budgets and work plans for optimal planning and goal attainment.
- Led B2B/B2C data migration track to decommission SAP and seven other disparagement source systems and replace with NetSuite platform
- Led project with reliable communications, frequent team meetings, progression reporting, milestone tracking, and removal of hurdles
- Attended weekly PMO/TMO and Steering Committee meetings and provided daily report trackers to senior leadership
- Led transforming 40+ million rows of DTS, HD Radio, Imax, and TIVO data composed of B2B and B2C records
- Facilitated Pre/Post migration validation procedures for Data Business and IT Teams
- Organized meetings and workshops to foster shared project approach and track progress.
- Oversee and ensure delivery of all aspects of data analysis, mapping, and transfer of records and collaborated on data migration impact
- Analyzed downstream data impacts on PTP, RTR, and OTC processes to support CRP, UAT, and other testing workshops and Workato integrations
- Managed big-box retailer API integration points with Best Buy, Target, Amazon, and Walmart
- Documented overall data migration approach in JIRA/Confluence
- Scheduled and participated in meetings to discuss project progress and identify solutions to bottlenecks
Software Product Manager
Universal Plant Services
10.2019 - 02.2022
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
- Utilized Product Life Cycle Development processes to ensure adherence to project schedules and budgets
- Delivered first mobile and chatbot solution and all API integrations with Viewpoint, SAP and 3rd party systems
- Bridge the gap between multiple silo departments to begin working toward common business goals and led UI/UX workshops
- Implemented SLA processes in SNOW and Instituted contingency plans
- Managed team for SFDC Administrator support activities for 300+ Salesforce users
- Reported bi-weekly updates to executive leadership on production adoption and new product development initiatives
- Implemented UPS1 Portal site for company resources to access and manage Resource and Material Scheduling, Contracts, and Quote Logs
- Implemented IT communications to the company via Constant Contact
- Managed benchmarks, product demonstrations, and testimonials for performance evaluation, adoption, and quality
Scrum Master Coach
Universal Plant Services
10.2018 - 10.2019
- Pioneered Agile framework for UPS organization
- Trained and mentored team members on effective ways to use Scrum processes to improve efficiency and reduce production times
- Drove Scrum teams to progress to overcome obstacles and realize success throughout each sprint for Human Resources Benefits and Safety Hazard Card Projects
- Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects
- Executed over 25+ agile workshops for developers, functional teams, and critical stakeholders
- Developed a library of models and reusable knowledge-based articles in ServiceNow
Scrum Master Coach /Business Analyst
National Oilwell Varco
05.2018 - 10.2018
- Captured over 75+ BI and data warehouse, data integration, and system integrations requirements for the COMPASS system
- Prototyped various reports to show trends in Sales Pipeline, Slippage Report, and Quarterly Bookings
- Led sprint reviews and planning meetings to promote entire team engagement and evangelized Agile culture and business value
- Mentored team of six business resources; applied the agile methodology to shorten cycle time and achieve target margins
- Removed impediments and protected team members from interruptions and distractions to maximize productivity
- Delivered results using strong understanding of project management methodology and PMO standards.
Business Analyst
Stewart Title
09.2015 - 05.2018
- Department responsible for building CRM application which utilized Siebel Technology platform to transform 75+ disparaged legacy applications into one centralized application for Global internal and external Real Estate customers
- Accomplished bridging silo departments and improved visibility and communication across the organization
- Utilized Oracle Policy Automation rate tool to develop rate rules modeling
- Implemented rate structure rules for 48 states te
- Managed capacity and prioritized deliverables in accordance to project deployment schedules and maintained project documents in Azure Dev Ops
- Full API integration delivery with leading national banks and lenders
- Supported from delivery to implementation for US and International Real Estate customers which included product support, bug and issue tracking, and training
- Developed business solutions for Financial Revenue Reporting, Agency CRM Services, Contract Processing, Claims, Compliance, and Policy Reporting processes
- Conducted over 55+ requirement elicitation workshops
- Identified key components and API integration touch points for component testing and end-to-end system testing based on design reviews.
IT Project Manager
Stewart Title
06.2013 - 09.2015
- Oversaw budgets for project, tracked expenses and timelines, and communicated with key stakeholders on milestones on Stewart Access transformation project
- Managed On Shore/ Offshore Teams through the completion of nine successful software releases
- Applied extensive expertise in System Development Lifecycle (SDLC) methodologies and Agile project management techniques to manage multiple project teams
- Delivered on-time project upgrades of SharePoint and TFS from 2010 to 2013 and provided user training
- Attended weekly PMO meetings to provide updates on project status and report risks
Scrum Master
Stewart Title
03.2010 - 03.2012
- Implemented Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives
- Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity
- Shielded scrum team from external interference for optimal productivity and success of Agile process.
Principal IT Business Analyst
Stewart Title
09.2007 - 03.2010
- Redesigned processes to maximize benefits and quantifiable improvement in business metrics and illustrate roadmaps to future projects for Oracle CRM and Microsoft Dynamics CRM
- Recommended improvements to existing or proposed systems to enhance solution functionality
- Led design solutions for lenders, Closing Protection Letters, Contracts, Forms Management, Policy/Jacket Issuance, Rate quotes, and Pricing Management processes
- Managed and facilitated meetings with B2B partners for projects dealing with systems integration, web services, API, and XML data transfer solutions for TPS (Third Party Systems) integrations and Image Document Control UCM system
- Managed User Stories/Tasks/Impediments in Azure Dev Ops/TFS
- Provided Pre and Post implementation and post-customer support for Internal / External Users.
Data Team Supervisor, Product Owner, IT Analyst
Manhattan Insurance Group
09.1998 - 09.2007
- Held multiple roles during tenure
- Managed performance for 12-15 employees
- Critical member of numerous project implementations that included creating a road map and scope definition
- Offered decision-makers ROI and cost-benefit projections to guide project development and implementation
- Delivered from start to finish enterprise CRM "ACE" system, NET Technology platform, which met business solutions for Life/Health Insurance Claims, Agency Pay Commissions, Accounting Invoices, New Policy Issues, Contracts, and compliance processes
- Attended weekly executive team meetings, provided statistical updates on product growth, and made process improvement recommendations
- Provided technical communications C to peer managers, executive committee, and compliance teams on tax law changes, new products, rate and premium updates, system modifications
- Supported multiple API initiatives and provided continuous support and resolutions for internal and external customers
- Streamlined data entry process by 50% and reduced department personnel by 12 employees
- Revamped existing system to improve functionality or repurpose for new requirements and saved the company approximately $86,000 by implementing a new Data Entry system
- Developed over 100+ fillable PDFs and mapped appropriate data elements
Education
High School Diploma -
Pasadena High School
Pasadena, TXSkills
- Complex Problem Solving
- Verbal and Written Communication
- Performance Tracking and Evaluation
- Stakeholder Relations
- Executive Leadership
- Communications Programs
- Department Development
- Strategic Planning and Alignment
- Employee Coaching and Motivation
- Process Improvement Initiatives
- Test Plan Creation
- Complex Problem Solving
Certification
- PMP - Project Management Professional - In Progress
- CSM - Certified Scrum Master
- CSPO - Certified Scrum Product Owner - Scrum Alliance
- SAFe Product Owner / Product Manager - Scrum Alliance
- Project Management Certified - Management & Strategy Institute
- Construction Project Management - Columbia University
- Siebel 8.0 Essentials - Oracle University
Timeline
Senior Project Manager Consultant
Xperi Corporation / SPC Consulting
02.2022 - 03.2023
Software Product Manager
Universal Plant Services
10.2019 - 02.2022
Scrum Master Coach
Universal Plant Services
10.2018 - 10.2019
Scrum Master Coach /Business Analyst
National Oilwell Varco
05.2018 - 10.2018
Business Analyst
Stewart Title
09.2015 - 05.2018
IT Project Manager
Stewart Title
06.2013 - 09.2015
Scrum Master
Stewart Title
03.2010 - 03.2012
Principal IT Business Analyst
Stewart Title
09.2007 - 03.2010
Data Team Supervisor, Product Owner, IT Analyst
Manhattan Insurance Group
09.1998 - 09.2007
High School Diploma -
Pasadena High School
- PMP - Project Management Professional - In Progress
- CSM - Certified Scrum Master
- CSPO - Certified Scrum Product Owner - Scrum Alliance
- SAFe Product Owner / Product Manager - Scrum Alliance
- Project Management Certified - Management & Strategy Institute
- Construction Project Management - Columbia University
- Siebel 8.0 Essentials - Oracle University
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