Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lisa Vasquez-castro

San Antonio,TX

Summary

Accomplished Senior Administrative Coordinator at Southwest Research Institute, adept in event coordination and travel arrangements, showcased exceptional attention to detail and time management. Excelled in streamlining operations, and providing critical support in high-stress environments as a Police Dispatcher. Proficient in Microsoft Excel and advanced mapping software, ensuring efficiency and accuracy in all tasks. Collaborative Senior Administrative Coordinator with a 15-year background in the administrative field. Experienced in providing superb administrative support to peers and senior management. Adaptable and versatile to manage office staff and administrative functions.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Senior Administrative Coordinator

Southwest Research Institute
01.2016 - Current
  • Process invoices timely and accurately in accordance with Subcontract policies and procedures, subcontract terms and conditions, and Government regulations
  • Organize staff-wide meetings, create meeting agendas, and assign action items after meetings
  • Maintain and coordinate travel authorization forms, files and travel documentation
  • Coordinate division-wide events, lunch and learn series, etc
  • Research and resolve invoice discrepancies timely to include communication with subcontractors, subcontract specialists, and other Institute staff
  • Process and maintain Labor-Transfers for the division
  • Function as a contributing member of the team and provide excellent customer service while maintaining a strong sense of urgency
  • Demonstrated exceptional attention to detail when proofreading documents produced within the department ensuring error-free final drafts were submitted.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
  • Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
  • Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
  • Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
  • Organized successful events by overseeing logistics, managing vendors, and coordinating promotional efforts.

Police Dispatcher

City of San Antonio – San Antonio Police Department
01.1999 - 12.2016
  • Properly dispatching and expediting police calls for service
  • Monitors 911 calls seeking Police assistance or information
  • Monitors the sending of emergency information through the computer system to the appropriate staff
  • Performs related duties and fulfills responsibilities as required
  • Used specialized software to track and maintain case incident numbers and logs.
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
  • Streamlined information sharing with other departments by developing comprehensive call summaries for interagency use.
  • Maintained a calm and reassuring presence during high-pressure situations, ensuring clear communication between callers, officers, and other agencies involved in emergency response.
  • Contributed to officer safety by diligently monitoring radio traffic and providing timely status checks.
  • Managed high-stress situations effectively, utilizing active listening skills and empathy to provide support to those involved in emergencies or traumatic events.
  • Utilized advanced mapping software to accurately pinpoint caller locations, aiding officers in swift response times during emergencies.

Education

BBA - Management

University of The Incarnate Word
San Antonio, TX
08-2028

Associate of Applied Science - Medical

Hallmark Institute of Technology
San Antonio, TX
08-1996

Skills

  • Appointment Scheduling
  • Schedule Management
  • Travel arrangements coordination
  • Event Coordination
  • Meeting Coordination
  • Business Correspondence
  • Travel administration
  • Calendars management
  • Time Management
  • Attention to Detail
  • Microsoft Excel
  • Bookkeeping
  • Event Planning
  • Expense Tracking
  • Proficient in RIS, CAT, Forms Manager, TEAMS, Microsoft Word, Power Point,

Certification

  • SwRI IT Security Awareness Certification
  • SwRI Our Respectful Workplace Course

Languages

English
Full Professional
Spanish
Elementary

Timeline

Senior Administrative Coordinator

Southwest Research Institute
01.2016 - Current

Police Dispatcher

City of San Antonio – San Antonio Police Department
01.1999 - 12.2016

BBA - Management

University of The Incarnate Word

Associate of Applied Science - Medical

Hallmark Institute of Technology

Similar Profiles

CREATE PROFILE
Lisa Vasquez-castro