Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Vazquez

Cranston,RI

Summary

Vendor Manager with over 10 years in the Title Industry. Various rolls which include, Manage of Networks/Contracts and Documents. Client Support, Conflict resolution to ensure timely delivery. Data Entry of New Clients, Vendors, and orders. Over 10 Years experience of Management of a Team. Training associates, creating of associate guides.

Overview

19
19
years of professional experience

Work History

Lead Search Analysis

Snap Search Technologies
09.2022 - 04.2023
  • Compiled and verified accuracy and sorting information to prepare source data for computer entry.
  • Verified data files prior to entry to maintain high data accuracy.
  • Gathered, defined and refined requirements, led project design and oversaw implementation.

Vendor Manager

Nationwide Abstrax
04.2020 - 08.2022
  • Onboarding of New Vendors and Maintenance of Existing
  • Outreach/Manage and Negotiate Contracts
  • Maintenance of Records and Data Sheets
  • Client Support
  • Manage of Projects incoming and Outgoing
  • Price Quoting
  • BPO Operations
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills

Vendor Services, Solidifi
04.2018 - 04.2020
  • Onboarding of New Vendors within Regions
  • Order Entry of New Orders from Clients and Updates
  • Maintenance of Records which included E&O
  • Outreach to ensure best possible quote for client
  • Client Services
  • BPO
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations

Tax and Lien Search Manager

Abstrax LLC
06.2010 - 04.2018
  • Client Services Representative
  • Manage of Accounts
  • Management Team of 20
  • Demonstrated strong organizational and time management skills while managing multiple projects
  • Demonstrated creativity and resourcefulness through the development of innovative solutions

Cash Office & Customer Support

Bob's Stores
01.2004 - 04.2008
  • Collecting and processing Timesheets
  • Balanced safe, prepared tills, and prepared register bags for next sales date.
  • Investigated discrepancies of cash register and POS System totals to resolve errors.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Researched and corrected customer concerns to promote company loyalty.
  • Assisted with pricing questions, inventory availability and changes to existing order and shipping information.

Education

Medical Billing And Coding - Medical Billing

Family Resources
Woonsocket RI

High School Diploma -

CRANSTON EAST HIGHSCHOOL
Cranston, RI
06.1996

Skills

  • Strong interpersonal & communication skills
  • MS Office Suite
  • Ability to work collaboratively as part of a team
  • Problem Solving
  • Leadership
  • Meticulous attention to detail
  • Excellent Organizational skills
  • Poised under pressure
  • Data Entry
  • Flexible and Adaptable
  • Customer Relations
  • Retail Sales Customer Service
  • Conflict Resolution
  • Customer Account Management

Timeline

Lead Search Analysis

Snap Search Technologies
09.2022 - 04.2023

Vendor Manager

Nationwide Abstrax
04.2020 - 08.2022

Vendor Services, Solidifi
04.2018 - 04.2020

Tax and Lien Search Manager

Abstrax LLC
06.2010 - 04.2018

Cash Office & Customer Support

Bob's Stores
01.2004 - 04.2008

Medical Billing And Coding - Medical Billing

Family Resources

High School Diploma -

CRANSTON EAST HIGHSCHOOL

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Lisa Vazquez