Lisa Ventura
Inglewood,CA
Summary
Dynamic professional with extensive experience in office administration and customer service, notably at Preferred Powder Coating. Proven ability to enhance office efficiency through meticulous document management and exceptional communication skills. Adept at conflict resolution and fostering teamwork, ensuring high standards of service and client satisfaction in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Office Clerk
Preferred Powder Coating
01.2024 - 02.2025
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Waitress Supervisor
Sizzler Restaurant
Inglewood
06.2017 - 05.2023
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Caregiver
Martha Martin
Inglewood, CA
06.2011 - 05.2015
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
Office Clerk
Quality Steel Frabicators
Gardena, CA
09.2008 - 04.2010
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
Education
High School Diploma - General Studies
Inglewood High School
Inglewood, CA06.1992
Skills
- Document management
- Data entry
- Microsoft Office
- Customer service
- Time management
- Communication skills
- Office organization
- Conflict resolution
- Team collaboration
- Attention to detail
- Scheduling appointments
- Multitasking
- Problem solving
- Telephone reception
- Document scanning
- Caregiving
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Office Clerk
Preferred Powder Coating
01.2024 - 02.2025
Waitress Supervisor
Sizzler Restaurant
06.2017 - 05.2023
Caregiver
Martha Martin
06.2011 - 05.2015
Office Clerk
Quality Steel Frabicators
09.2008 - 04.2010
High School Diploma - General Studies
Inglewood High School