Lisa Victory
Jenks,OK
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
8
8
years of professional experience
Work History
CSS/Account Manager
Crown Equipment Corporation
Tulsa, Oklahoma
06.2019 - Current
- Consistently make ten or more prospect hunting calls daily.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Learn and maintain knowledge of forklift equipment, as well as all other major equipment used in industrial settings
- Created Over four hundred new accounts for current branch
- Build and strengthen long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Developed highly profitable pipeline based on multiple sales penetration techniques.
- Exceed sales goals and market competitions through effective negotiation of product and service contract pricing, freight and delivery rates .
Account manager
Deep South Equipment
Tulsa, OK
07.2018 - 06.2019
- Developed, Managed, and increased parts, equipment and Service sales in assigned territory
- Built and continued to improve Relationships with existing customer base
- Learned & maintained knowledge of forklift equipment, as well as all other major equipment used in Manufacturing & Industrial settings
- Logged calls and follow up appointments in Sales Force CRM system daily
- Billed over $80,000 In parts and service sales monthly
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
F&I Service Representative
CBerman & Associates
Tulsa, OK
09.2017 - 06.2018
- Developed & Increased warranty and finance portfolios in assigned territory by making Cold calls and effectively building relationships
- Marketed warranty and Bank products to qualifying independent and Franchise dealerships
- Qualified dealerships on programs based on each dealers’ individual needs and niche
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Described product highlights and benefits to help guide purchasing decisions
- Consistently signed over six or more dealerships throughout Oklahoma and Missouri
Territory Sales Manager
Penske Automotive /General Motors ADI
Tulsa, OK
10.2014 - 07.2017
- Managed a Territory of 22 Gm Dealerships
- Built and Maintained relationships with Sales managers, General managers, Parts Managers and Dealer Principals
- Retained and product knowledge for all General motors brand accessories
- Attended training and events to enhance product knowledge and grow skill set
- Updated Sales Force (CRM) daily for tracking and follow up of all sales calls
- Offered new and existing customers profitable products to maintain strong territory-wide revenue.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Applied relationship-driven strategies to lock in a average of $275,000 monthly is sales worth more than 15% growth of yearly revenue.
Education
Associates - Business marketing
Tulsa community college
5.2014
Skills
- Marketing
- B2B Outside sales
- Self-Motivated
- Strong Verbal and Personal communication skills
- Persuasive Negotiations
- Proposal Generation
- Credit & Financial Analysis
- Account Management
- CRM Software
- Acquisition and Retention Strategies
- Customer Service
- Strategic Selling
Timeline
CSS/Account Manager
Crown Equipment Corporation
06.2019 - Current
Account manager
Deep South Equipment
07.2018 - 06.2019
F&I Service Representative
CBerman & Associates
09.2017 - 06.2018
Territory Sales Manager
Penske Automotive /General Motors ADI
10.2014 - 07.2017
Associates - Business marketing
Tulsa community college
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