LISA VIEN

• Provide administrative support to real estate agents, including scheduling showings, answering client's questions, keeping them updated throughout the transaction, and respond to emails.
• Schedule appointments with inspectors, appraisers, cleaning services, etc.
• Prepare and manage listing and transaction paperwork from contract to close.
• Utilize CRM, NTREIS, ZipForms, Canva, social media platforms.
• Ensure that all documentation and processes comply with legal and regulatory requirements.

• Utilize effective problem-solving techniques when dealing with complex issues arising from claims processing activities

• Maintain accurate records of client information, including contact details, policy documents, payment histories

• Skilled in negotiating deals between buyers and sellers to ensure maximum benefit for both parties

• In-depth knowledge of local laws governing residential and commercial real estate transactions

• Drafted and reviewed legal documents such as purchase contracts, leases, and deeds

• Scheduled inspections, appraisals, and other appointments required during transaction process.

• Monitored deadlines for contingency removals, document submissions, and other important dates in transaction timeline.

• Facilitated communication between all parties involved in transaction, including attorneys, title companies, inspectors, appraisers, etc., ensuring seamless coordination among everyone involved.

• Managed and organized real estate transactions from contract to closing.

• Coordinated with clients, agents, lenders, and escrow officers to ensure smooth transaction process.

• Assisted in resolving any issues that arose during transaction process, such as title or financing problems.

• Ensured compliance with legal requirements and company policies throughout transaction process.

• Managed the daily operations related to customer service, inventory management, and marketing
• Negotiated contracts and agreements with business partners, vendors, and customers
• Utilized effective problem-solving techniques to resolve conflicts quickly and efficiently
• Recruited, trained, evaluated, and supervised staff members in accordance with company policies and procedures
• Prepared staff work schedules and assigned specific duties