Lisa Villar
Jacksonville,FL
Summary
Proactive and goal-oriented Account Management professional, with experience in the retail, banking, and real estate industries. Strong understanding of relationship management and client satisfaction and skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Broker Associate
Red Phoenix Realty, Inc.
09.2015 - Current
- Managed client relationships via email, text and telephone to stay in frequent contact and maintain trust throughout sales process.
- Negotiated contracts and prepared paperwork to manage accurate and legal sales of residential, commercial and land properties.
- Streamlined communication processes to improve efficiency and coordination among team members.
- Coordinated property staging and upkeep to promote quick sales.
Assistant Property Administrator
Commonwealth Commercial Partners
04.2015 - 08.2015
- Coordinated with vendors for cost-effective services, negotiating contracts and managing relationships.
- Ensured compliance with local, state, and federal regulations related to property management and tenant rights.
- Assisted in the successful acquisition of new properties, contributing to company growth and profitability.
- Conducted thorough market research to determine optimal rental rates and maximize occupancy levels.
Commercial Leasing Coordinator
Southeastern Grocers Headquarters
12.2013 - 03.2015
- Enhanced customer service by promptly responding to questions and providing accurate information about available properties.
- Coordinated with property management team to schedule appointments for viewings or walkthroughs while minimizing disruption to current tenants'' lives.
- Improved tenant satisfaction by efficiently addressing and resolving leasing inquiries and concerns.
- Assisted in marketing efforts for property vacancies using targeted social media campaigns, online listings, and open house events.
- Managed leasing documentation, including lease agreements, addendums, and move-in/move-out forms, ensuring accuracy and compliance with local regulations.
- Contributed to efficient office operations by organizing files, maintaining an organized workspace, and managing incoming calls/messages from clients or vendors.
Asset Specialist
Wells Fargo
09.2011 - 02.2013
- Negotiated contracts with vendors to secure favorable terms for asset acquisition or disposition efforts.
- Maintained assets inventory, completed inventory reports and escalated inventory discrepancies.
- Optimized asset allocation by conducting comprehensive research and analysis of market trends.
- Assisted in the development of annual budgets by providing detailed forecasts of anticipated revenues, expenses, and capital expenditures related to assets under management.
Office Administrator
Crenshaw -Williams Appraisal, Co., Inc.
02.2005 - 08.2011
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
Education
Associate of Arts - Business Administration
Western International University
Tempe, AZ12.2007
Skills
- Documentation Management
- Report Preparation
- Continuous Improvement
- File Management
- Administrative Support
- Account Management
Certification
- Notary Public License - State of Florida-Public ID # 926056
Timeline
Broker Associate
Red Phoenix Realty, Inc.
09.2015 - Current
Assistant Property Administrator
Commonwealth Commercial Partners
04.2015 - 08.2015
Commercial Leasing Coordinator
Southeastern Grocers Headquarters
12.2013 - 03.2015
Asset Specialist
Wells Fargo
09.2011 - 02.2013
Office Administrator
Crenshaw -Williams Appraisal, Co., Inc.
02.2005 - 08.2011
- Notary Public License - State of Florida-Public ID # 926056
Associate of Arts - Business Administration
Western International University
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