Lisa Walbek
Coppell,TX
Summary
To obtain a professional Administrative Assistant position in an energetic, challenging and diverse environment.
Professional administrative expert prepared to excel in executive support roles. Skilled in managing calendars, organizing meetings, and ensuring seamless office operations. Reliable team player with focus on achieving results and adapting to dynamic work environments. Proficient in communication, problem-solving, and maintaining confidentiality.
Overview
26
26
years of professional experience
Work History
Executive Administrative Assistant
Yum! Brands Inc. - Pizza Hut Global
01.2023 - Current
- Coordinated executive schedules, ensuring efficient meeting management and prioritization of key tasks.
- Coordinated and booked domestic and international airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
- Collaborated with cross-functional teams, expediting project completion times and enhancing overall efficiency.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
- Fostered a positive work environment by addressing employee concerns and facilitating team-building activities.
- Coordinated complex annual meeting involving multiple presenters, high number of global attendees and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
Administrative Assistant III
Capital One
07.2015 - Current
- Support Level MVP || VP || Sr Director || Director
- Manage and problem solve calendars
- Coordinate team engagement events
- Handle sensitive matters with a high level of confidentiality and discretion
- Order and manage office supplies & technical equipment
- Coordinate team moves from one building or area to another
- Organize meetings that include scheduling conference rooms, audio visual equipment, catering needs and consolidate any reference material
- Coordinate travel needs and process expense reports
- Active member of the Administrative Assistant Buddy Program, coordinated Return to Office for Administrative Assistants and campus tours
Executive Administrative Assistant
Bank of America Home Loans
11.2001 - 05.2015
- Support Level Managing Director || SVP
- Provide administrative, organizational, problem solving skills
- Coordinate all department functions
- Monitor and prioritize executives emails
- Maintain busy calendars
- Deliver accurate messages and refer outside calls to appropriate person if needed
- Responsible for all employees’ job status changes (LOA, promotions etc.)
- Coordinate travel for executives and process expense reports
- Preparation for executive meetings
- Establish appointment priorities and schedule appointment as needed and prepare meeting materials
- Handle all matters with confidentiality and discretion
- Create presentations in Microsoft Excel, Word and PowerPoint
- Order equipment, supplies and technical needs
- Internal Transfer Coordinator (Human Resources)
- Conducting needs assessments and pre-screening on each client
- Provide feedback and alternative solutions to employees not eligible for transfers
- Presenting and explaining the Internal Transfer policy to interested employees
- Monitoring and tracking status of employees contacting CDC for transfer information
- Work with CDC and Recruitment to ensure warm hand off of candidates
- Update and maintain employee status spreadsheets
Human Resources Coordinator
CapRock Communications/ McLeodUSA
05.2000 - 11.2001
- Consistently update and maintain HR headcount, termination, and hiring reports.
- Accurately enter all new hire, termination, and change of personnel information into the corporate HR database.
- Facilitate and track employee background checks and pre-employment drug testing.
- Execute full-circle recruiting for sales support personnel. (source, interview, communicate with hiring manager, and extend offer)
- Successfully field multiple HR/Employee Benefit related questions on a daily basis.
- Point of contact for maintaining employee files, distributing mail, ordering supplies, tracking invoices.
Education
Collin County College
Plano, TexasSkills
- Microsoft Office, Excel, WordPerfect, PowerPoint and Visio, Microsoft Outlook, Internet Explorer, Google mail, calendar, Docs, Sheets and Slides, slack, zoom
- Executive calendar management
- Travel coordination
- Expense report processing
- Confidentiality maintenance
- Meeting preparation
- Cross-functional collaboration
- Budget management
- Communication skills
- Team coordination
- Presentation creation
- Conflict resolution
- Time management
- Expense reporting
- Information confidentiality
Timeline
Executive Administrative Assistant
Yum! Brands Inc. - Pizza Hut Global
01.2023 - Current
Administrative Assistant III
Capital One
07.2015 - Current
Executive Administrative Assistant
Bank of America Home Loans
11.2001 - 05.2015
Human Resources Coordinator
CapRock Communications/ McLeodUSA
05.2000 - 11.2001
Collin County College
Professional Strengths
- Proactive and results oriented, able to successfully manage multiple tasks through to completion.
- Dedicated and adapts quickly to new environments while working well with others.
- Customer service driven, committed to maintaining the highest-level of professionalism with internal and external customers.