Lisa Wall Carter
Central Square,NY
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
34
34
years of professional experience
Work History
Cashier
Lowes Home Improvement Stores
11.2022 - Current
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy level.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register to record transactions accurately and efficiently.
Cashier
Dollar General Store
04.2022 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions.
Medical Assistant
Syracuse Orthopedic Specialist
10.2011 - 04.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assembler, Fork Lift Operator, Dispatcher
New Venture Gear
11.1992 - 10.2010
- Assembled components with minimal supervision, exceeding expected project milestones.
- Completed durable assemblies and subassemblies with hand and power tools.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Generated reports to track deliveries and maintain proper records and documentation.
Head Clerk
Merchants Bank
03.1990 - 11.1992
- Maintained filing system and organized customer documents for easy retrieval of information.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Processed documents and materials to disseminate information to appropriate parties.
Teller
Norstar Bank
08.1989 - 03.1990
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Education
Humanities
Onondaga Community College
Syracuse, NYHigh School Diploma -
Paul V Moore High School
Central Square, NY01.1984
Medical Assistant Certified - Medical Assisting
CITI Boces
Mexico, NY10.2011
Skills
- Credit and Cash Transactions
- Merchandise Restocking
- Customer Service
Timeline
Cashier
Lowes Home Improvement Stores
11.2022 - Current
Cashier
Dollar General Store
04.2022 - 11.2022
Medical Assistant
Syracuse Orthopedic Specialist
10.2011 - 04.2021
Assembler, Fork Lift Operator, Dispatcher
New Venture Gear
11.1992 - 10.2010
Head Clerk
Merchants Bank
03.1990 - 11.1992
Teller
Norstar Bank
08.1989 - 03.1990
Humanities
Onondaga Community College
High School Diploma -
Paul V Moore High School
Medical Assistant Certified - Medical Assisting
CITI Boces
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