LISA WALTERHOUSE
Portland,OR
Summary
Accomplished Senior Mortgage Underwriter with over 25 years of experience in mortgage lending, specializing in financial analysis and risk assessment. Demonstrated leadership in training junior staff and refining departmental procedures to enhance overall efficiency. Recognized for strong communication skills and the ability to collaborate with teams to ensure compliance and elevate client satisfaction. Proven track record of achieving control and profitability objectives while effectively partnering with field producers to support marketing and sales initiatives.
Overview
19
19
years of professional experience
Work History
Senior Mortgage Loan Underwriter
Watermark Capital, Inc
10.2025 - 04.2026
- Collaborated with loan officers to gather information on applicants and explain underwriting policies.
- Monitored 20+ pipeline and existing guidelines for compliance with industry standards and risk levels.
- Verified data against documentation for income, assets and credit.
- Maintained current understanding of FNMA, FHLMC and Non-QM requirements to accurately underwrite loans.
- Stayed current on loan market, available products, and strategies for bringing in new customers.
- Carefully reviewed account and credit records to determine risk level associated with each applicant.
Senior Mortgage Underwriter
California Coast Credit Union
03.2017 - 06.2025
- Conducted detailed analysis of complex mortgage loans in accordance with Fannie Mae and Freddie Mac guidelines.
- Performed manual underwriting when necessary utilizing DU and LP automated decision systems as well as AUS.
- Skilled analyses of submitted documentation covering credit histories, employment records, and current financial status.
- Effectively communicated underwriting decisions to relevant parties, providing clear explanations for any required conditions or stipulations.
- Continuously updated industry knowledge through professional training sessions, seminars, conferences, and self-directed learning efforts.
- Conducted post-closing reviews to ensure accuracy in documentation and compliance with lending guidelines.
- Assisted management with special projects as assigned, demonstrating adaptability and commitment to organizational success.
- Contributed to the development of departmental guidelines and procedures by actively participating in meetings and sharing expertise as needed.
- Interpreted findings from appraisal reports to ensure they meet company requirements.
- Provided guidance and training to junior level underwriters in order to improve their skillset.
- Ensured all loans met investor guidelines prior to funding or purchase by investors.
- Managed multiple tasks while adhering to strict deadlines in a fast-paced environment.
Senior Mortgage Loan Processor
Skyline Home Loans
01.2015 - 02.2017
- Analyzed financial statements, credit reports and income statements to verify accuracy and contacted institutions and customers to clarify details.
- Delivered exceptional results under tight deadlines while maintaining a high standard of quality control throughout each stage of the loan process.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process with effective communication.
- Resolved any discrepancies or issues that arose during the review process.
Senior Mortgage Loan Processor
US Bank Home Mortgage
01.2011 - 01.2015
- Analyzed financial information, such as income, assets, liabilities, credit reports and appraisals to determine applicants' eligibility for loans.
- Worked closely with underwriters and management team to resolve issues that arise during the processing stage of a loan application.
- Utilized excellent communication skills when explaining complex financial terms and conditions to customers.
- Managed the pipeline by tracking progress of each loan file throughout the process.
Mortgage Loan Underwriter
Chase Home Loans
03.2007 - 04.2010
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
- Made careful determinations based on skilled analyses of submitted documentation covering credit histories, employment records, and current financial status.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
Education
Finance
Mira Costa College
Oceanside, CA, CA01.1996
Skills
- Financial analysis proficiency
- Credit report interpretation
- Risk assessment
- Teamwork and collaboration
- Effective communication
- Analytical and critical thinking
- Underwriting guidelines
- Quality control measures
- Time management abilities
- Leadership skills
- Analyzing data
- Relationship building
Timeline
Senior Mortgage Loan Underwriter
Watermark Capital, Inc
10.2025 - 04.2026
Senior Mortgage Underwriter
California Coast Credit Union
03.2017 - 06.2025
Senior Mortgage Loan Processor
Skyline Home Loans
01.2015 - 02.2017
Senior Mortgage Loan Processor
US Bank Home Mortgage
01.2011 - 01.2015
Mortgage Loan Underwriter
Chase Home Loans
03.2007 - 04.2010
Finance
Mira Costa College