Lisa Walters
Bethlehem,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Assistant Manager
Grandpa Joe's Candy Shop
11.2021 - 03.2024
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Developed strong working relationships with staff, fostering a positive work environment.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Skilled at working independently and collaboratively in a team environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Administrative Assistant
Laudone & Associates
03.2018 - 12.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors for fast paced residential and commercial appraisal company.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Volunteered to help with special projects of varying degrees of complexity.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Performed research through governmental and regional agencies to collect and record industry data.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Executive Specialist
SpookyTime Jingles
10.2010 - 10.2012
- Executive Specialist to the founding owner.
- Responsible for monthly web site updates.
- Reviewing artists submissions and recruiting new artists for the group.
- Facilitating vendor contracts and proposals.
- Work directly with 25 artists in the group to assist with organization and coordinate all aspects of an annual art show.
- Promoted artist workshops, fostering an environment of collaboration and creative problem-solving among participants.
Manager
Lucky Brand Jeans
10.2007 - 10.2010
- Manager responsible for directing a high performance team with sales generation.
- Provide leadership to sales associates with operational and visual functions in the store.
- Ensured complete customer satisfaction, maximum productivity, profitability, and compliance with store procedures and standards.
- Recruit, train, and develop new sales associates.
- Responsible for tracking payroll, managing sale ledgers, client sales, and loss prevention.
- Coordinate special events for the store.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Office Manager
Homestead Funding Corporation
09.2001 - 09.2002
- Scheduled potential client meetings with loan officers.
- Reviewed and assisted in processing loan applications while working with applicants to ensure all pertinent documentation was received.
- Supported the closing department with the completion and delivery of closing packages.
- Responsible for bank deposits, accounts payable, implementation of software, and general network maintenance.
- Worked as liaison between realtors, title companies, and appraisers.
- Ordered and monitored office supplies and equipment.
- Point person for corporate office in maintenance of employee files, payroll, vacation, and benefits for Allentown branch.
Out Reach Coordinator
Trexler Game Preserve
04.2001 - 08.2001
- Responsible for scheduling, coordinating, and staffing on and off site education programs for schools, youth centers, charities, and community events.
- Designed creative activities, games, and crafts for weekly themes during summer months.
- Presented educational programs on biofacts to student groups and visitors.
Corporate Affairs Manager
FASTNET Corporation
07.1998 - 02.2001
- Responsible for new and existing trademarks, service marks, and copyrights for the organization.
- Monitored and maintained existing registrations and worked with intellectual property council on trademark infringements pertaining to the company's pending and registered marks.
- Assisted with the coordination of due diligence for the company's initial public offering.
- Worked directly with four external and two internal Board of Director members on maintaining corporate documents, board meetings and travel coordination.
- Orchestrated the distributed shares program with employees.
- Versed in SEC regulations and guidelines with respect to filings and insider trading.
- Handled the appropriate distribution of investor and corporate email pools and acted as the front end for internal investor relations
- Proofed and finalized all company press releases and worked with outside investor relations group for wire distribution
- Responsible for the facilitation of the annual report and shareholders meeting.
- Continually maintained and improved company's reputation and positive image in markets served.
- Developed compelling content for both internal and external communications materials including press releases, newsletters, speeches, presentations, and social media posts.
- Coordinated key events such as conferences and roundtable discussions with key stakeholders in order to enhance organizational presence within the industry.
- Fostered strong relationships with external stakeholders, promoting open dialogue and collaboration.
Executive Assistant
FASTNET Corporation
08.1995 - 07.1998
- Executive assistant to the CEO.
- Responsible for meeting scheduling and travel arrangements for corporate executives.
- Hired, trained, scheduled, and managed clerical and administrative staff.
- Maintained customer relations with corporate clients.
- Arranged all company functions and organization of trade shows.
- Assisted in marketing, advertising, and company publications.
- Reviewed contracts and quotes while working closely with customers and vendors.
- Screened high volume calls and emails and initiated actions to respond or direct messages for managers.
- Volunteered to help with special projects of varying degrees of complexity.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Education
Bachelors of Science - Environmental Science
Oregon State University
05.1995
Skills
- Problem Resolution
- MS Office
- Staff Training
- Policy Enforcement
- Teamwork and Collaboration
- Organizational Skills
- Flexible and Adaptable
- Clerical Support
- Attention to Detail
- Money Handling
- Professional and Courteous
- Work Planning and Prioritization
References
References available upon request
Timeline
Assistant Manager
Grandpa Joe's Candy Shop
11.2021 - 03.2024
Administrative Assistant
Laudone & Associates
03.2018 - 12.2021
Executive Specialist
SpookyTime Jingles
10.2010 - 10.2012
Manager
Lucky Brand Jeans
10.2007 - 10.2010
Office Manager
Homestead Funding Corporation
09.2001 - 09.2002
Out Reach Coordinator
Trexler Game Preserve
04.2001 - 08.2001
Corporate Affairs Manager
FASTNET Corporation
07.1998 - 02.2001
Executive Assistant
FASTNET Corporation
08.1995 - 07.1998
Bachelors of Science - Environmental Science
Oregon State University
Similar Profiles
Savanna HowardSavanna Howard
Team Member at Grandpa Joe's Candy ShopTeam Member at Grandpa Joe's Candy Shop
Landon RoseLandon Rose
Clerk at Grandpa Joe's Candy ShopClerk at Grandpa Joe's Candy Shop
Mikayla ByrdMikayla Byrd
Sales Associate at Grandpa Joe's Candy ShopSales Associate at Grandpa Joe's Candy Shop
Agha LopezAgha Lopez
Family Group Decision Making Specialist at Northampton County Children, Youth and FamiliesFamily Group Decision Making Specialist at Northampton County Children, Youth and Families
JONATHAN PAGANJONATHAN PAGAN
In-Home Caretaker at Moravia HealthcareIn-Home Caretaker at Moravia Healthcare