Lisa Ward
Baker City,OR
Summary
Efficient Office Assistant with 25 plus years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Office Assistant
Baker City Auto Ranch
Baker City, OR
06.2017 - 02.2024
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Maintained an organized filing system of paper documents and electronic files.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Copied, sorted and filed records of office activities and business transactions.
- Communicated with customers, employees and vendors to answer questions and address complaints.
Office Manager
Gentry Auto Group
Baker City, OR
07.2002 - 06.2017
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Education
High School Diploma -
Wahtonka High School
Thebes, IL05-1983
Skills
- Office Administration
- Bookkeeping
- Supply Management
- Spreadsheet Management
- Invoice Processing
- Data Entry
- Administrative Support
Certification
Food handler's license
Timeline
Office Assistant
Baker City Auto Ranch
06.2017 - 02.2024
Office Manager
Gentry Auto Group
07.2002 - 06.2017
High School Diploma -
Wahtonka High School
Food handler's license
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