Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

LISA WATTS

Dover,AR

Summary

Payroll Specialist with seven years of experience and three years as a Transportation Billing Specialist. Proficient in managing payroll activities, ensuring timely checks and deposits, and familiar with accounts payable, billing, and collections. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Capable of working independently and quickly mastering new skills.

Overview

36
36
years of professional experience

Work History

Transportation Billing Specialist

Friendship Community Care
Russellville, AR
01.2022 - 07.2025
  • Investigating and resolving billing disputes, including contacting facilities, drivers and site supervisors.
  • Demonstrating proficiency in relevant transportation billing software
  • Accurately entering and updating information in databases.
  • Effectively communicating with site supervisors and drivers resolving inquiries and providing excellent service.
  • Handling claims related to transportation billing, including researching and resolving discrepancies. Processing payments, ensuring accuracy and timely reconciliation.
  • Researching rejections and denials.
  • Responsible for ensuring accurate billing, timely submission of electronic and/or paper invoices.

Payroll Specialist

Debbie Brown, CPA, PA
Russellville, AR
02.2015 - 07.2022
  • Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
  • Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, and various employee deductions, and retirement plan withholdings.
  • Initiated direct deposits and prepared manual checks for employees.
  • Updated employee files with new details such as changes in address or salary levels.
  • Processed employee W-9 and I-9 forms.
  • Processed wage garnishments and child support.
  • Developed reports by compiling summaries for earnings, taxes, deductions.
  • Recording transactions, managing account payable and receivable, reconciling bank statement
  • Operated 10-key calculators, computers, fax machines, copy machines and other office equipment.
  • Answering phone calls, directing calls and taking messages.
  • Scheduling appointments
  • Updating spreadsheets and other data entry tasks.
  • Doing administrative and clerical tasks such as scanning and filing documents.
  • Running errands to the post office or supply store

Reset Lead

Advantage Sales and Marketing
Irvine, CA
03.2003 - 10.2014
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Arranged consistent shelves, bins and racks at locations by following established planograms.
  • Stocked merchandise, clearly labeling items, and arranging them according to size or color.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.

Store Manager

Mad Butcher, Inc.
Fordyce, AR
04.1989 - 04.2004
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Rotated merchandise and displays to feature new products and promotions.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Education

Business Certificate -

Warren Vo-Tech
Warren, AR
05.1983

High School Diploma -

Fordyce High School
Fordyce, AR
05.1983

No Degree - Computer Science and Accounting

SAU-Tech
Camden, AR

Skills

  • Clerical Support
  • Intuit QuickBooks
  • Credible
  • Organization and Prioritization
  • Microsoft Office
  • Attention to Detail
  • Customer service
  • Teamwork
  • Payroll administration
  • Account reconciliation
  • Month-end closing procedures
  • Accurate invoicing
  • HIPAA compliance
  • Team collaboration
  • Billing software
  • Dispute resolution
  • Database management

References

  • Rebecca, Partain, partain.rebecca@yahoo.com, (479) 747-0452
  • Patricia, Boyd, boydp02@gmail.com, (479) 964-9896
  • Sara, Terrell, sara@htwassociates.com, (479) 280-3106

Timeline

Transportation Billing Specialist

Friendship Community Care
01.2022 - 07.2025

Payroll Specialist

Debbie Brown, CPA, PA
02.2015 - 07.2022

Reset Lead

Advantage Sales and Marketing
03.2003 - 10.2014

Store Manager

Mad Butcher, Inc.
04.1989 - 04.2004

Business Certificate -

Warren Vo-Tech

High School Diploma -

Fordyce High School

No Degree - Computer Science and Accounting

SAU-Tech

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