Lisa Weatherall-Howard
Glendale,CA
Summary
Dedicated DPE (Designated Purchasing Expert) with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
*The tittle of DPE was given to me by the City of Los Angeles during my 12 years as acting procurement administrative clerk while at the Expo Center.
Overview
15
15
years of professional experience
Work History
DPE Administrative Clerk
City pf Los Angeles
Los Angeles
01.2003 - 03.2018
- Managed daily office operations, including scheduling appointments and managing incoming calls.
- Prepared and processed documents such as invoices, reports, memos and correspondence.
- Organized and maintained filing systems both electronically and manually.
- Performed data entry duties to update client information in databases.
- Provided assistance to other departments when needed.
- Ordered supplies and equipment as needed.
- Maintained accurate records of financial transactions using accounting software programs.
- Developed spreadsheets to track accounts receivable balances due from customers.
- Reviewed all invoices for accuracy prior to processing payment requests.
- Created purchase orders for various vendors in accordance with company procedures.
- Verified vendor invoices against purchase orders before submitting them for payment approval.
- Ensured compliance with applicable laws, regulations and policies of the organization.
- Scheduled meetings between different departments within the organization.
- Resolved customer complaints in a timely manner.
- Provided administrative support to the executive team.
- Generated monthly performance reports based on organizational objectives.
- Assisted in preparing budget proposals for upcoming fiscal year.
- Maintained records and personnel files to drive administration and office support.
- Delivered exceptional customer service through direct communication with clients and team members.
- Performed office automation duties using email, desktop publishing and spreadsheets.
- Processed incoming mail and packages and placed envelopes in bins for employees.
- Monitored logs and work records to track and manage reports, inventory and supplies.
- Leveraged office tools and equipment to copy and distribute forms, reports and correspondence.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Copied, sorted and filed records of office activities and business transactions.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Computed, recorded and proofread data or reports.
- Completed and mailed contracts, invoices or checks.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Inventoried and ordered materials, supplies and services.
- Trained staff members to perform work activities and use computer applications.
- Developed organizational filing systems for confidential customer records and reports.
- Troubleshot office equipment, computer hardware and software issues.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Coordinated office activities to streamline operations and promote compliance with organizational policies.
Education
Cell Biology And Anatomy
Sonoma State University
Rohnert Park, CABiology/English
Santa Monica College
Santa Monica, CASkills
- Office Management
- Inter-Office Communication
- Filing Systems
- Office Record Management
- Supply Requisition
- Replenishing Inventory
- Maintaining Accounting Ledger
- Order Processing
- Supply Ordering
- Financial Records
- Vendor Management
- Office Inventory Management
- Vendor Negotiations
- Regulatory Compliance
- Strong Problem Solving
- Customer Service Understanding
- Organizational Skills
- Timeline Planning And Management
- Budget Development
- Budget Maintenance
- File/Records Maintenance
- Customer Service
- Mail Handling
- Inventory Control
- File Tracking
- Logistical Planning
Timeline
DPE Administrative Clerk
City pf Los Angeles
01.2003 - 03.2018
Cell Biology And Anatomy
Sonoma State University
Biology/English
Santa Monica College