Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Weiss

Tampa, Fl,Florida

Summary

Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.

Overview

36
36
years of professional experience

Work History

Owner

Eye 4 Detail Cleaning Services
04.2003 - 04.2025
  • Managed daily operations to ensure high-quality cleaning services for clients.
  • Developed and implemented training programs to enhance staff performance and service delivery.
  • Optimized inventory management processes to reduce costs and improve resource allocation.
  • Established client relationships, resulting in increased customer satisfaction and repeat business.
  • Conducted regular quality inspections to maintain service standards and drive continuous improvement.
  • Streamlined scheduling systems, improving workforce efficiency and service response times.
  • Oversaw financial management, including budgeting and expense tracking for operational sustainability.
  • Led marketing initiatives to promote brand visibility and attract new clientele in competitive markets.
  • Managed day-to-day business operations.

Operations Manager

Side Splitters Comedy Club
08.1992 - 02.2000
  • Streamlined operational workflows, enhancing efficiency across multiple departments.
  • Led cross-functional teams to implement process improvements and optimize resource allocation.
  • Developed and monitored key performance indicators to assess operational effectiveness.
  • Managed supply chain logistics, ensuring timely delivery of products and services.
  • Collaborated with senior leadership to formulate strategic initiatives aligned with business goals.
  • Conducted regular audits of operational processes, identifying areas for cost reduction and efficiency gains.

Guest Relations Supervisor

Seven Springs Mountain Resort
03.1989 - 04.1992
  • Supervised guest relations team, ensuring exceptional service and timely resolution of guest inquiries.
  • Developed and implemented training programs for staff to enhance customer service skills and operational efficiency.
  • Collaborated with various departments to streamline communication and improve overall guest experience.
  • Managed guest feedback channels, analyzing data to identify trends and areas for service enhancement.
  • Led initiatives to improve service delivery processes, resulting in higher guest satisfaction ratings.
  • Mentored junior staff, providing guidance on conflict resolution and effective communication strategies.
  • Coordinated special events and promotions, maximizing engagement and enhancing guest loyalty programs.

Education

Master of Arts - Business

Saint Leo University
Saint Leo, FL

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Operations management
  • Business management
  • Business planning

Timeline

Owner

Eye 4 Detail Cleaning Services
04.2003 - 04.2025

Operations Manager

Side Splitters Comedy Club
08.1992 - 02.2000

Guest Relations Supervisor

Seven Springs Mountain Resort
03.1989 - 04.1992

Master of Arts - Business

Saint Leo University

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