Lisa White
Glasgow,United States
Summary
Motivated Mental Health and Substance Abuse LPCA in the process of obtaining hours for full Licensure and already passed the NCE. Adept in evaluating patients' physical and mental conditions to formulate holistic treatment plans. Skilled in providing patient advocacy services to assist patients in emergency situations. Hardworking and resourceful individual commended for collaboration, organizational and time management abilities. Committed to developing career path and expanding work experience. Strong communication skills and leadership skills.
Overview
10
10
years of professional experience
Work History
Licensed Professional Counseling Associate
Bluegrass Professional Counseling
Glasgow, KY
09.2023 - Current
- Provided individual, family, and group therapy to clients with a variety of mental health issues.
- Developed treatment plans based on therapeutic goals identified by the client and their family.
- Conducted assessments to diagnose mental health disorders and provide referrals for additional services as needed.
- Facilitated psychoeducational workshops and seminars to increase public awareness of mental health issues.
- Maintained records of client progress and updated treatment plans accordingly.
- Collaborated with other professionals, such as psychiatrists, psychologists, social workers, and medical personnel, to ensure comprehensive care for each client.
- Encouraged clients to identify personal goals and develop strategies to achieve them.
- Adhered to ethical standards established by professional organizations like the American Counseling Association.
- Assessed risk factors for suicide or violence and took appropriate action when necessary.
- Provided crisis intervention services during times of emergency or distress.
- Monitored medication regimens prescribed by psychiatrists or primary care physicians.
- Implemented evidence-based interventions such as cognitive behavioral therapy or dialectical behavior therapy.
- Created an environment that was safe and supportive for clients to explore difficult emotions without judgment or criticism.
- Supported clients in developing healthy coping skills for managing stressors in their lives.
- Participated in continuing education activities related to counseling topics.
- Consulted with supervisors regarding difficult cases or ethical dilemmas.
- Provided counseling for relapse prevention, social issues and mental health problems.
- Diagnosed mental health, emotional and substance abuse disorders.
- Referred clients to other programs and community agencies to enhance treatment processes.
- Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
- Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
- Referred patients or clients to community resources or specialists.
CSA/ TCM/ PRACTICUM/ INTERNSHIPS 1 AND 2
Bluegrass Professional Counseling
Glasgow, United States
11.2022 - 09.2023
- Provided support to individuals with disabilities in activities of daily living.
- Assisted clients in developing life skills and independent living abilities.
- Developed individualized plans for clients and monitored progress towards goals.
- Conducted home visits to assess client needs and provide guidance and resources.
- Participated in team meetings, providing input regarding client care plans.
- Facilitated recreational activities that encouraged socialization and skill development.
- Supported clients during medical appointments, advocating on their behalf when needed.
- Coordinated with other agencies to ensure comprehensive services were provided to clients.
- Maintained accurate records of client progress, services provided, and any issues encountered.
- Served as an advocate for clients in securing resources such as housing, employment.
- Ensured the physical safety of each client through regular check-ins and monitoring of behaviors.
- Counseled clients on mental health issues such as depression, anxiety, substance abuse.
TARGETED CASE MANAGER/ T-CADC/ PRACTICUM
The Adanta Group
Glasgow, United States
09.2021 - 11.2022
- Networked within local community to build professional relationships with healthcare providers, outreach program leaders and government officials
- Supported program participants in effective self-management of crises and critical situations
- Developed custom strength-based services plan for each participant to meet individual therapy needs and personal strengths
- Provided support to program participants by arranging services and sourcing relevant services
- Updated electronic health records with accurate patient information on participant visits
- Conducted assessments of participants to determine personal strengths, accomplishments and challenges in order to develop customized programs
- Studied mental health disorders and common personal struggles
- Maintained current CPR and first-aid certification through American Red Cross to perform first responder duties in emergency situations
- Informed program participants of community resources, mental health counseling and job placement services
- Monitored current therapy strategies and improvised needed changes and corrections based on results
- Adhered to strict confidentiality guidelines to protect participant information
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems
- Consulted with clinicians to devise and manage ongoing care plans for at-risk patients
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers
- Participated in professional growth programs to support special education improvement efforts
- Developed positive relationships with parents to foster communication and encourage involvement for student growth
- Provided Instruction for IOP Comprehensive Outpatient Department of Correction Groups
- Administered, Scored, and provided Recommendations for Adult and Adolescent SASSI/s
- Provided Co-therapy with LPCA colleague and On-Site Supervisor for Practicum hours
- Provided Substance Use Intakes for Adults and Adolescents.
RESIDENCY PROGRAM ASSISTANT
UofL/Glasgow Family Medicine Residency
Glasgow, United States
12.2019 - 09.2021
- Provided administrative support to Residency Coordinator to include organizing program calendar, scheduling meetings, attending meetings as required and collecting various faculty and resident meeting minutes and related project materials, drafting correspondence, taking, and responding to phone messages and organizing email messages
- Provided general administrative support (i.e
- Makes copies, files documents, and sends/receives faxes)
- Assisted Residency Coordinator in completing administrative paperwork for the residency program, including Resident Data Sheets, spreadsheets with information about incoming and continuing residents
- Assisted with creating Resident schedules and taking lecture attendance
- Assisted Coordinator with Family Medicine Department meetings and events
- (i.e
- Schedule and prepare meeting rooms and create agenda for monthly meetings, take minutes, help to set-up catering.) Communicated and collaborates with hospital partners to gather necessary documentation or scheduling Resident physician rotations
- Assisted with preparation of recruiting activities (i.e
- Applicant folder preparation, interview day room set-up, applicant schedules, applicant recruiting gifts)
- Assisted with arranging and executing Resident exam days
- Assisted Residency Coordinator with other residency program duties as needed
- Assisted with the collection of credentials and other required material
- Supported the work of the department by purchasing equipment and supplies, maintaining an inventory of office supplies, and utilizing the appropriate process to pay for goods or services purchased by the department
- PC and MS Office proficient (i.e
- Creating PowerPoint Presentation, Excel Data and Graph Sheets, and Word Documents)
- Assisted with billing inquiries, and performing any other tasks as assigned.
PHARMACY TECHNICIAN/PATIENT SERVICE SPECIALIST
Ely Drugs Pharmacy And Durable Medical Equipment
Glasgow, KY
08.2016 - 10.2019
- Managed and Supervised all clerical and physical responsibilities with Therapeutic Shoes
- Planned and executed in town and out of town scheduled appointments
- Trained new DME Patient Service Representatives, delivering consistent coaching and mentoring by explaining daily processes and procedures to improve job efficiency
- Implemented best practices and streamlined workflows to maintain organized and safe work environment
- Returned phone messages and emails within a timely manner and responded to complaints before issues escalated
- Developed long-range plans for business growth, resulting increase in sales
- Collaborated closely with teammates to keep processes running smoothly to reduce customer wait times
- Maintained confidential records on patient treatments and diagnosis to alleviate possible data breaches
- Tracked office inventory (e.g
- Diabetic Shoes, DME equipment and DME Supplies) and placed orders for Diabetic Shoes and restock Brochures for patients
- Processed customer payments and set up payment plans
- Assessed diagnosed conditions and individual patient capacities in order to implement correct treatment plans (e.g
- Worked with Diabetic patients to devise effective interventions for a variety of Diabetic Complications)
- Coordinated patient information through all caregivers, insurance companies, billing departments, and patients according to the facilities policies and procedures
- Interacted with Physicians, APRNs, and other Medical Facilities to get correct documentation to complete charts and Therapeutic Shoe Forms.
SUBSTITUTE TEACHER/21ST CENTURY LEAD TEACHER
Caverna Independent Schools
Cave City, KY
08.2014 - 08.2016
- Developed and Implemented lesson plans in all subjects to pupils utilizing course of study in accordance with state curriculum and school-wide curriculum standards adopted by the Board of Education
- Filled in for K-12 Regular and Exceptional Education teachers over a 2-year time period, including handling all assignments, special projects, tests, administrative updates and grading
- Utilized technological resources and hands-on materials retrieved inside and outside of the classroom to promote student interest and receptive learning
- Created and implemented developmentally appropriate curriculum which addressed 20-25 third grade students individual learning styles by employing the 7 Habits for Happy Kids, Multiple Intelligences, and ZPD scaffolding
- Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement
- Established positive relationships with students, parents, fellow teachers and school administrators.
Education
Master of Education - Mental Health Counseling And Human Development
Lindsey Wilson College
Columbia, KY09-2023
Certificate - Substance Abuse Counseling
Lindsey Wilson College
Columbia, KY09-2023
Bachelor of Science - Education
Western Kentucky University
05.2014
Skills
- EMDR Trained
- Certificate in Substance Abuse Counseling
- Certified Prime For Life Instructor
- Certified KY DUI Instructor and Assessor
- Treatment Planning
- Client Advocacy
- Group, Individual, and Family therapy counseling
- Trauma-Informed CBT for Professional Counselors Training
- Alcohol Misuse & the Impact on Mental
Health, Signs, Symptoms and Seeking Support Training - Alcohol Policy (Big and Small): Moving
Beyond Social Host Training
- SAMHSA Whole-Person Care for Opioid Use Disorder Training
- Clinical Documentation Training
- Domestic Violence Training for Mental Health Providers
- Collective Trauma and the Social Construction of Meaning Training
- Shifting from Locking Youth Up to Lifting Youth Up Training
- Autism and Co-Occurring Disorders UofL Kentucky Autism Center Training
- Supporting Children through Puberty UofL Kentucky Autism Center Training
- Lethal Means Training for Mental Health Providers
- MS Office Proficient
Accomplishments
- Passed National Counseling Examination
Timeline
Licensed Professional Counseling Associate
Bluegrass Professional Counseling
09.2023 - Current
CSA/ TCM/ PRACTICUM/ INTERNSHIPS 1 AND 2
Bluegrass Professional Counseling
11.2022 - 09.2023
TARGETED CASE MANAGER/ T-CADC/ PRACTICUM
The Adanta Group
09.2021 - 11.2022
RESIDENCY PROGRAM ASSISTANT
UofL/Glasgow Family Medicine Residency
12.2019 - 09.2021
PHARMACY TECHNICIAN/PATIENT SERVICE SPECIALIST
Ely Drugs Pharmacy And Durable Medical Equipment
08.2016 - 10.2019
SUBSTITUTE TEACHER/21ST CENTURY LEAD TEACHER
Caverna Independent Schools
08.2014 - 08.2016
Master of Education - Mental Health Counseling And Human Development
Lindsey Wilson College
Certificate - Substance Abuse Counseling
Lindsey Wilson College
Bachelor of Science - Education
Western Kentucky University
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