Lisa White
Olympia,WA
Summary
Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Overview
4
4
years of professional experience
Work History
Store Manager
Emerald City Smoothie
05.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Sales Associate
Runway Boutique
11.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Shoe Sales Associate
Designer Shoe Warehouse (DSW)
04.2021 - 05.2022
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
- Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
- Handled cash register transactions efficiently, ensuring accurate payment processing while maintaining a friendly demeanor towards customers.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Collaborated with fellow associates to create visually appealing displays that showcased current trends and seasonal styles.
- Assisted in managing inventory levels, ensuring accurate stock counts and timely restocking of popular sizes and styles.
Education
No Degree - Kinesiology
South Puget Sound Community College
Olympia, WAHigh School Diploma -
Tumwater High School
Tumwater, WA06-2021
Skills
- Problem-Solving
- Human Relations
- Multitasking and Organization
- Time management
- Training and mentoring
- Outstanding communication skills
- Team motivation
- Inventory Management
Affiliations
- Miss Thurston County Organization
Accomplishments
Competed in the 2021 Miss Thurston County local competition. Through the Miss Thurston program, I got the opportunity to make connection with local business owners, fellow competitors, and the organization members themselves. During the training for the competition I enhanced my skills in speaking on the spot, interviewing skills, understanding local issues, and finding volunteer work that aligned with my mission if elected Miss Thurston County.
Timeline
Sales Associate
Runway Boutique
11.2022 - 01.2023
Store Manager
Emerald City Smoothie
05.2022 - Current
Shoe Sales Associate
Designer Shoe Warehouse (DSW)
04.2021 - 05.2022
No Degree - Kinesiology
South Puget Sound Community College
High School Diploma -
Tumwater High School
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