Summary
Work History
Education
Skills
Timeline
Generic

Lisa Whiteman

Staten Island

Summary

Dynamic and dedicated professional with proven customer service excellence at Stop & Shop. Skilled in cash register operation and money handling, I consistently enhanced customer satisfaction and loyalty through effective communication and problem-solving. Recognized for reliability and a strong work ethic, I streamlined checkout processes, contributing to increased sales and a positive shopping experience.

Work History

Cashier

Stop & Shop
09.2024 - 03.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Enhanced shopping experience, provided product information and location assistance.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Reduced processing errors by meticulously following transaction procedures.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Increased sales of promotional items by informing customers about current offers.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Education

High School Diploma -

Franklin K. Lane
Brooklyn, NY
06-1986

Skills

  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Customer relations
  • Cash register operation
  • Customer service
  • Professionalism and courtesy

Timeline

Cashier

Stop & Shop
09.2024 - 03.2025

High School Diploma -

Franklin K. Lane
Lisa Whiteman