Lisa Williams
Mount Jackson,VA
Summary
Enthusiastic individual with a demonstrated proficiency in assessing the clients' needs. Well-versed in working with vulnerable populations, providing crisis intervention, advocating for client rights.
Overview
16
16
years of professional experience
Work History
TDT Counselor
Elk Hill Farm
09.2023 - Current
- Provide and document all required/applicable behavioral and mental health interventions as required in client’s Individualized Services Plan (ISP) and by funding source
- Receive documented, routine clinical consultation/supervision regarding community services from a licensed mental health professional (LMHP), resident, or supervisee, as identified by Elk Hill
- Conduct face-to-face assessments, as assigned, with clients and receive clinical review of each assessment by an LMHP
- Provide and document, within the required timeline, all needed/applicable therapies and services as required in a client’s service plan, as well as documentation required to obtain and maintain services for the client
- Participate in all required supervision and trainings
- Maintain Board of Counseling certification as a QMHP-C or QMHP-Trainee and provide a copy of yearly certificate to Elk Hill Human Resources
- Demonstrate sensitivity to the needs of clients, flexibility, a non-threatening manner, respect for clients’ autonomy, confidentiality, socio-cultural values, personal goals, lifestyle choices, and family interactions, and appropriate professional boundaries and ethics
- Help to obtain and maintain all applicable documentation required by licensing and/or Medicaid in the provision of services
- Provide to the Community Services Coordinator, or immediate supervisor, documentation for presentation at agency FAPT and CPMT meetings when a client’s case is being reviewed
Adult Protective Investigator
Shenandoah County Social Services
09.2022 - 08.2023
- Intervened, when necessary, in situations where an adult is at risk due to self-neglect or exploitation by others
- Maintained detailed documentation regarding all contacts with clients and other involved parties in a timely manner
- Facilitated access to resources such as medical care, housing, food assistance programs.
PSR/ACT Coordinator
Northwestern Community Services Board
09.2020 - 03.2022
- Monitors and assesses program members functioning progress in meeting service plan objectives
- Provides appropriate therapeutic intervention to program members in crisis, including a clinical assessment of member's mental status
- Refers member to other providers if more intensive service needs are indicated (emergency services prescreening for hospitalization of residential stabilization program admissions)
- Maintains member case records in compliance with applicable agency and DMAS/licensure documentation requirements to ensure effective service delivery, continuity and quality assurance.
Case Manger
Valley Community Services Board
11.2017 - 08.2020
- Managed support services and fostered communication among social workers, therapists, hospital staff and patients
- Managed case load of 38 Mentally Ill people and located services of: transportation, food stamps, housing and other important appointments needed
- Adhered to established rules, ethical standards, codes of professional conduct conducive to positive learning atmosphere
- Helped clients find permanent or temporary housing
- Identified and recruited property owners and brokers to provide suitable housing needs.
PSR/Art Teacher
Arc Of St John
06.2016 - 11.2017
- Independently developed weekly lesson plans to teach individuals diagnosed with intellectual and developmental disabilities how to utilize skills within the community
- Summarized and processed individual assessments for billing purposes
- Organizing monthly data for reports
- Creating and reviewing monthly Treatment Plans
- Completing monthly Functional Assessments
- Rating Scales (FARS) and the ability to communicate with all staff.
Intake Case Manager
Medicaid
03.2014 - 03.2015
- Collaborated with clients to improve life choices and maximize benefits of programs
- Screened and Interviewed Applicants/recipients, relative and other interested persons in the field to determine initial and on-going eligibility for food stamps, financial programs, health care, social service and protective services
- Developed detailed individualized case management plans for clients
- Conducted home visit field reviews using OR access, CAPS assessment tool and the laptop computer
- Provided ongoing case management plans for disabled and senior population.
Eligibility Specialist
Housing Authority of Portland
09.2008 - 09.2013
- Calculated tenant rent amounts to prepare leases and contracts
- Identified and recruited property owners and brokers to provide suitable and affordable housing to meet clients' needs
- Evaluated and determined initial and ongoing participant eligibility, including processing and reviewing participant applications
- Distributing inspection information, verification letters, and termination/appeal letters to housing participants
- Assisted with clients who had barriers in finding housing
- Documented all communication with applicants and inputted information into Yardi HUD program system.
Education
Bachelor Of Arts - Social Work
Southern New Hampshire University
Hooksett, NHSkills
Confidential case documentation
Strengths-based purposeful therapy
Relationship development
Problem resolution
Emotional Support
Mental Health Services
Indirect Patient Care
Needs Assessment
Treatment Planning
Case Management
Skilled community-based case manager
Strengths-based purposeful therapy
Client Assessments
Documentation and Reporting
Timeline
TDT Counselor
Elk Hill Farm
09.2023 - Current
Adult Protective Investigator
Shenandoah County Social Services
09.2022 - 08.2023
PSR/ACT Coordinator
Northwestern Community Services Board
09.2020 - 03.2022
Case Manger
Valley Community Services Board
11.2017 - 08.2020
PSR/Art Teacher
Arc Of St John
06.2016 - 11.2017
Intake Case Manager
Medicaid
03.2014 - 03.2015
Eligibility Specialist
Housing Authority of Portland
09.2008 - 09.2013
Bachelor Of Arts - Social Work
Southern New Hampshire University