Lisa Wilson
Everett,WA
Summary
Over 25 years’ as a Medical Billing Specialist with 2 years’ experience as Insurance Reimbursement Lead. Self-reliant in solving tasks like denied claims. Able to work independently without constant supervision. Strong communication skills in person, emails, Microsoft Teams, and phone. Strives to help patients with billing questions and concerns. Dependable Reimbursement Specialist with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
36
36
years of professional experience
Work History
Reimbursement Coding Assistant
Proliance Hand, Wrist and Elbow Physicians
12911 120TH AVE NE Suite H220, WA
11.2014 - Current
- Data Entry for Orthopedic Surgeries
- Medical Coding Assist
- Maintain Compliance with Current Coding Guidelines
- Help Maintain a Steady Work Flow of Revenue
- Help Recover Claims that are Pending for Additional Information
- Help Practice to Recover Overdue Payments
- Avoid Missing Claims-Run Reports
- Dispute Denied Health Insurance Claims.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Greeted visitors, clients and guests in a professional manner.
- Answered incoming calls and recorded accurate messages.
- Executed record filing systems to improve document management and organization.
- Maintained positive working relationship with fellow staff and management.
- Answered phones and routed voicemails to respective employees.
- Offered reception coverage to relieve staff during absences or breaks.
Billing specialist
The Everett Clinic (Now part of optum Health)
01.1998 - 01.2014
- Lead for Commercial Insurance Claim Follow Up Team
- Worked with Provider Insurance Representatives
- Reimbursement Specialist for Oncology Department.
Business Associates
Edmonds Community College
Edmonds, WA
09.1988 - 06.1993
- Made Deans List First year GPA 3.9
- Aid in English with Japanese Exchange Students.
Education
Business Associates -
Edmonds Community College
12.1993
High School Diploma -
Everett High School
06.1988
Skills
- Competent Problem Solver
- Assist Patients & Staff with Billing, Claim & Insurance Questions
- Experience with NextGen, Waystar, Phreesia and Epic
- Proficient 10key, Typing, and Excel
- Time Management
- Self Motivation
- Attention to Detail
- Multitasking
- Active Listening
- Experience in leadership
- Continuous Improvement
- Adaptability and Flexibility
- Organizational Skills
- Problem-solving aptitude
Activities
- I feel accomplished when I work a problem and see it through completion.
- I really enjoy being part of my work family at PHWE for the past 9 years.
- Recognizing the importance of being a polite listener has enhanced my ability to understand and communicate.
- My Goal is to become a Certified Coding Specialist.
- Being a mom is one of the greatest honors of my life.
Timeline
Reimbursement Coding Assistant
Proliance Hand, Wrist and Elbow Physicians
11.2014 - Current
Billing specialist
The Everett Clinic (Now part of optum Health)
01.1998 - 01.2014
Business Associates
Edmonds Community College
09.1988 - 06.1993
Business Associates -
Edmonds Community College
High School Diploma -
Everett High School
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