Lisa Winchell

Answer and distribute phone calls

• Processed patient information using electronic health records to ensure accurate data entry.
• Assisted in maintaining supply inventory, ensuring availability of essential office materials.
• Collaborated with healthcare staff to facilitate communication and streamline administrative tasks.
• Handled incoming correspondence, prioritizing urgent requests for timely responses.
• Provided training to new clerical associates on office procedures and software systems.
• Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Processed all consults and sent to appropriate Physicians
• Made the staff assignment for the shift

• Processed customer transactions accurately using point-of-sale (POS) systems.
• Handled cash and credit payments, ensuring compliance with company policies.
• Assisted customers with inquiries, providing excellent service and support.
• Maintained cleanliness and organization of checkout areas to enhance shopping experience.
• Greeted customers entering store and responded promptly to customer needs.

• Greeted patients and families as they entered the unit
• Transcribe all Physicians orders for patients on the unit
• Entered all test and/or lab orders written by Physicians and nursing staff
• Accurately, and in a timely manner filled all orders, labs and results of test for patients into their charts
• Directed all incoming calls to the appropriate patient rooms or directed to appropriate staff
• Data entry using Excel and Microsoft
• Calmly handed emergency situations contacting appropriate staff.
• Covered staff shortage on other units in hospital
• Practiced HIPPA regulations

• Processed daily incoming sponsorship funds
• handled incoming calls from sponsors, Fire departments and Police departments nationwide
• Ensured daily new and renewal sponsors for our program
• Assisted outside sales staff nationwide
• Processed sales staffs reports for payments
• Assisted Founder and president of the company with any special projects and training of new sales staff
• Was the main contact for various departments in several states as the inside contact person