Lisa Wishard RN
Webster,NY
Summary
Dynamic clinical leader with extensive experience at excelling in regulatory compliance and project management. Proven track record in enhancing client satisfaction and operational efficiency. Adept at staff mentoring and training implementation, driving successful clinical research initiatives while ensuring adherence to GCP standards. Committed to delivering high-quality patient care and outcomes.
Overview
27
27
years of professional experience
1
1
Certification
Work History
School Nurse RN
Monroe One Boces
07.2025 - Current
- Assess illness and injuries and provide care accordingly.
- Administer medications per provider orders.
- Conduct health screenings and assessments as required.
- Respond to medical emergencies that occur with students, staff, and visitors.
- Maintain accurate student health records and documentation.
- Communicate with school personnel and parents.
Manager, Client Services & Feasibility
Evolution Research Group
10.2024 - 05.2025
- Managed the Client Services team to ensure high-quality service delivery.
- Conducted feasibility assessments for new projects and initiatives, providing insights and recommendations.
- Developed and implemented strategies to enhance client satisfaction and engagement.
- Collaborated with cross-functional teams to ensure alignment on client needs and service offerings.
- Ensured that all staff are adequately trained and adhere to Standard Operating Procedure and working guidelines.
- Monitored and analyzed client feedback to identify areas for improvement and implement necessary changes.
- Remote
Site Director
Evolution Research Group
Rochester, NY
02.2021 - 10.2024
- Operational oversite of feasibility, protocol reviews, regulatory, budget negotiations, recruitment.
- Developed and implemented business plans for driving financial capabilities of the site and presented on monthly P&L meetings.
- Participated in the weekly Business Development (BD) calls to review the site's pipeline for planning purposes and to provide feedback.
- Evaluated study protocols (e.g., with respect to enrollment/retention potential, site capacity and capabilities, and other determinants of success), with input from the Principal Investigator, Recruitment Manager and Clinical Research team, as necessary and contributes to decision as to which studies to pursue.
- Coordinated site visits and PI Meetings with the BD team and sponsoring organizations prior to study implementation and worked with Clinical Research Staff to provide ongoing coordination of sponsor communications thereafter.
- Provided access and/or resources for all employees to complete the training needed to perform job responsibilities while adhering to SOP’s.
- Maintained Standard Operating Procedures, working guidelines and associated training programs for the effective management of subject recruitment, appointment scheduling, informed consent, subject visits, source document preparation, inspection readiness, timely Case Report Form and EDC completion and regulatory affairs.
- Served as mentor and supervisor to all direct reports as detailed by the organizational chart.
- Performed and/or oversaw all HR responsibilities for reporting staff including but not limited performance evaluations, compensations, corrective action plans, staff recognition, recruitment and onboarding of new employees, and management of staff schedules.
Clinical Nurse Manager
Orchard Park Family Practice
Orchard Park, NY
05.2018 - 01.2021
- Mentored staff nurses, medical assistants, and care managers.
- Implemented new processes and procedures.
- Contributed to the staff's professional development.
- Developed & implemented disease prevention programs.
- Maintained office OSHA standards.
- Developed departmental budgets and maintain inventory of all vaccines, supplies, and equipment.
- Monitored patient care for quality and reviewed patient and staff data to measure the effectiveness of patient care.
- Educated patients on chronic and new conditions, phone triage.
- Evaluated performance of staff nurses.
Director of Clinical Research
Circuit Clinical
Buffalo, NY
03.2016 - 05.2018
- Spearheaded the creation and structuring of the clinical research department in a startup setting.
- Management of clinical study operations and research team.
- Development of Standard Operating Procedures for clinical research.
- Development of job descriptions for clinical research staff.
- Participated in study specific budgetary process with negotiations for study contracts and budgets.
- Collaborated with principal investigators for each clinical trial in the identification and management of adverse events and reports adverse events according to the FDA requirements.
- Reviewed medical records for potential research patients.
- Performed informed consent process, educating patients regarding the diagnosis and treatment plan as it relates to study participation.
- Facilitated the scheduling of tests/procedures and the collection, processing, and submission of specimens (e.g., blood/serum, pathology slides) for patients participating in clinical studies and/or treatment plans according to protocol design and requirements.
- Performed nursing assessments, as applicable, and monitors patient progress during the clinical study.
- Prepares regulatory documents for submission to the Institutional Review Board (IRB) and Federal Drug Administration (FDA).
Senior Clinical Research Coordinator
Rochester Clinical Research
Rochester, NY
05.2006 - 03.2016
- Coordinated phases I-IV clinical trials.
- Maintained accordance with FDA, HIPPA, IRB, GCPs, and Global SOPs.
- Developed and maintained collaborative relationships with sponsors and clinical monitors.
- Created and maintained source documentation, required logs per protocol, and regulatory files.
- Reviewed/Verified to ensure quality and integrity of data throughout clinical study.
- Logs (drug accountability, subject enrollment, dispensing, temp logs).
- AE/SAE Reporting.
- Ensured prompt resolution of queries.
Nurse Manager
Webster Medical Group
Webster, NY
06.1999 - 05.2006
- Provided highly skilled nursing care while assisting family medicine and pediatric doctors.
- Performed assessments, assisted in acute surgical procedures, phone triage, allergy injections.
Staff Nurse Birthing Center
Highland Hospital
Rochester, NY
05.2003 - 05.2004
Education
A.A.S - Applied Science, Nursing
Monroe Community College
Rochester, NY01.2003
Skills
- Regulatory compliance
- Quality assurance
- Staff mentoring
- Training implementation
- Leadership development
- First aid and CPR
- Project management
- Budget management
- GCP adherence
- Clinical research operations
- Business development
- Clinical research management
- Clinical trial management
Certification
Registered Nurse
Timeline
School Nurse RN
Monroe One Boces
07.2025 - Current
Manager, Client Services & Feasibility
Evolution Research Group
10.2024 - 05.2025
Site Director
Evolution Research Group
02.2021 - 10.2024
Clinical Nurse Manager
Orchard Park Family Practice
05.2018 - 01.2021
Director of Clinical Research
Circuit Clinical
03.2016 - 05.2018
Senior Clinical Research Coordinator
Rochester Clinical Research
05.2006 - 03.2016
Staff Nurse Birthing Center
Highland Hospital
05.2003 - 05.2004
Nurse Manager
Webster Medical Group
06.1999 - 05.2006
A.A.S - Applied Science, Nursing
Monroe Community College