Overview
Work History
Education
Skills
Timeline
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Lisa Hilton

Burlington,NC

Overview

2
2
years of professional experience

Work History

Administrative Assistant

Handi-Clean Products
01.2023 - 05.2025
  • Improved cash flow management by monitoring accounts receivable and following up on overdue invoices.
  • Processed customer invoices and payments utilizing accounting software.
  • Maintained accurate records of accounts receivable transactions.
  • Monitored aging accounts and followed up on outstanding balances regularly.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.
  • Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
  • Maintained strict adherence to company confidentiality policies when handling sensitive financial data and personal information for clients.
  • Posted customer payments by recording cash, checks, and credit card transactions.
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
  • Entered figures using 10-key calculator to compute data quickly.
  • Processed vendor invoices accurately, ensuring timely payments and compliance with company policies.
  • Reconciled monthly statements, identifying discrepancies and resolving issues promptly to maintain financial accuracy.
  • Maintained organized records of transactions and vendor communications for easy retrieval and auditing purposes.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Maintained organized filing system for electronic and paper documents.
  • Responded to inquiries via phone and email, providing timely information to clients.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.

Education

Associate of Applied Science - Business Management - Management Specialization

Danville Community College
Danville, VA
05-2012

Business

Colonel Zadok Magruder High School
Derwood, MD
06-1983

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Microsoft Excel
  • File organization
  • Microsoft outlook
  • Customer and client relations
  • Computer proficiency
  • Filing
  • Customer relations
  • Clerical support
  • Critical thinking
  • Strong problem solver
  • Documentation and recordkeeping
  • Database entry
  • Dedicated team player
  • Excel spreadsheets
  • Recordkeeping
  • Verbal communication
  • Data organization
  • Deadline oriented
  • Records management
  • Professional and mature
  • Filing and data archiving
  • Calendar management
  • Invoice processing
  • Documentation and reporting
  • Relationship building
  • Mail handling
  • Meticulous attention to detail
  • Document management
  • Data management
  • Spreadsheets
  • Data collection
  • Prioritization
  • Multi-line phone systems
  • Client relations
  • Resourceful
  • Records administration
  • Event coordination
  • Confidential document control
  • Documentation and control
  • Complex Problem-solving
  • Internal communications
  • Internet research
  • Mail management
  • Meeting arrangements
  • Records management systems
  • Multi-line telephone systems
  • Business administration
  • Purchase orders organization
  • Attendance record management
  • Account management
  • Employee timesheet processing
  • Database management
  • Training and coaching
  • Payroll and budgeting
  • Accounting support
  • Record preparation
  • Mail distribution
  • Expense reporting
  • Correspondence writing
  • Team bonding
  • Research
  • Microsoft PowerPoint

Timeline

Administrative Assistant

Handi-Clean Products
01.2023 - 05.2025

Associate of Applied Science - Business Management - Management Specialization

Danville Community College

Business

Colonel Zadok Magruder High School
Lisa Hilton