Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lisa Wolff

Groton,MA

Summary

Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

22
22
years of professional experience

Work History

Senior Sales Development Representative

INTOO USA
01.2021 - Current
  • Qualified leads by scheduling introductory discovery meetings and calls.
  • Created and Managed over 50 email campaigns
  • Sent over 500 emails and made 150 call weekly increasing sales meetings by 20%
  • Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
  • Collaborated with sales, marketing and other internal teams to meet shared goals.
  • Developed and implemented successful sales strategies to drive growth and exceed revenue targets.
  • Trained and mentored sales personnel to apply best practices and techniques.
  • Built diverse sales pipeline to exceed quota targets.

Senior Sales Assistant

CareerArc
04.2015 - 04.2020
  • Generated sales leads resulting in over $2 million in sales
  • Provided customer service to over 1000 clients to ensure satisfaction resulting is upselling of other products
  • Trained and managed team of Sales Assistants
  • Responsible for Sales Reporting
  • Put together sales contracts and completed documentation
  • Researched new clients for sales team, inputting contact information into Salesforce.

Stay at Home Parent/Military Spouse

Stay At Home Mom
11.2006 - 10.2016
  • Military spouse taking care of family during 4 deployments
  • Volunteered at several local military group
  • Member of Fort Beverly
  • Managed all home finances

Benefits Specialist

American Tower
01.2002 - 01.2006
  • Explained benefits to plan participants in easy-to-understand terms in order to educate each on available options.
  • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
  • Observed strict procedures to maintain data and plan participant confidentiality.
  • Checked employees' benefits enrollment for accuracy and inputted all data into ADP.
  • Coordinated and conducted employee orientations to promote understanding of coverage and options.

Education

Bachelor's Degree - business communications

Northeastern University
Boston, MA

Skills

  • Pipeline Development
  • Competitor Analysis
  • Upselling Strategies
  • Email Campaigns
  • Strategic Prospecting
  • Cross-selling Techniques
  • Account Management
  • Product Knowledge
  • Objection Handling

Accomplishments

  • Experience with Salesforce, SalesLoft, Demandbase, several HRIS programs, Microsoft Suite, Google Docs
  • Have a complete home office set up with high speed internet as I have worked remotely for 6 years.

Timeline

Senior Sales Development Representative

INTOO USA
01.2021 - Current

Senior Sales Assistant

CareerArc
04.2015 - 04.2020

Stay at Home Parent/Military Spouse

Stay At Home Mom
11.2006 - 10.2016

Benefits Specialist

American Tower
01.2002 - 01.2006

Bachelor's Degree - business communications

Northeastern University

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Lisa Wolff