Lisa Woods
Summerville,SC
Summary
Clinical Lead for Orthodontic practice, Orthodontist assistant trainer, Proficient in inventory, Proficient in Labs that consist of making Retainers for Patients, Marketing for orthodontic practice. Lead Assistant in charge of Teeth preparation for braces, X-ray certified-taking x-rays for all new patient exams and six month exams, wire placement, taking impressions, braces removal and placement of permanent retainers, cross trained for front office, proficient in Dolphin Management ,Ortho Trac software, outstanding patient-orthodontist assistant relationships, excellent multi-tasking abilities. Committed professional well-versed in collecting and analyzing data to evaluate interventions and programs. Skilled in creating and maintaining accurate patient records and medical documentation. Creates positive, collaborative working environment with colleagues and other healthcare providers to support delivery of optimal patient care Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
23
23
years of professional experience
Work History
Orthodontist Assistant
Reagin Orthodontics
Summerville
02.2024 - 05.2024
- Maintained accurate records of patient treatment plans, progress notes, x-rays, photographs.
- Instructed patients on proper oral hygiene techniques including brushing and flossing.
- Scheduled patient appointments based on individual needs and preferences.
- Checked patients' medical histories to determine if any changes have occurred since last visit.
- Cleaned and sterilized instruments before and after each use.
- Educated patients about different types of braces available to them based on their individual needs.
- Assisted with fitting and adjusting orthodontic appliances and materials like bands, brackets, wire and for patients.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Clinical Leader
Vincent & Bullwinkel Orthodontics
08.2022 - 02.2023
- In charge of placing orders, Monitoring inventory and Making retainers in lab, Stocking all dental products, Helped with the marketing for the practice, Clinical and Assistant to Dr.Katie Bullwinkel
- Trained all new hires for clinical assistant positions.
- Improved patient outcomes by implementing evidence-based clinical practices and protocols.
- Enhanced patient safety by conducting thorough assessments and developing individualized care plans.
- Streamlined workflow processes to increase efficiency, resulting in reduced wait times for patients.
- Collaborated with interdisciplinary teams to ensure comprehensive and coordinated care for all patients.
- Mentored junior staff members, fostering a supportive learning environment that encouraged professional growth.
- Developed and implemented new policies and procedures, promoting adherence to best practices and regulatory standards.
- Conducted ongoing evaluations of clinical performance, identifying areas for improvement and implementing corrective actions as needed.
- Provided compassionate care to patients with complex medical needs, ensuring their comfort and well-being throughout treatment processes.
- Served as a key liaison between patients, families, and healthcare providers, facilitating effective communication regarding treatment options and care decisions.
- Utilized data-driven decision-making processes to optimize resource allocation within the clinical setting.
- Participated in continuous education programs to maintain current knowledge of industry trends and advancements in patient care techniques.
- Managed daily operations of the clinic, ensuring smooth functioning of all aspects of patient services from scheduling appointments to billing processes.
- Led quality improvement initiatives that resulted in enhanced patient satisfaction scores and increased compliance with accreditation standards.
- Ensured proper documentation of patient encounters by maintaining detailed records according to established guidelines and regulations.
- Established strong working relationships among colleagues from various disciplines thus creating synergistic collaborations that benefited overall patient care quality.
- Promoted a culture of continuous improvement within the clinical setting by encouraging staff members to engage in ongoing professional development and training opportunities.
- Championed patient-centered care principles, fostering an environment where patients were treated with dignity, respect, and compassion while receiving individualized attention tailored to their specific needs.
- Assisted in supervision, orientation, training, mentoring, coaching and direction of clinical staff.
- Assigned staff according to departmental needs and assigned coverage for staff absences.
- Participated in quality improvement initiatives to improve patient care.
- Developed, implemented and monitored clinical protocols and standards of care.
- Identified clinical risks and took appropriate preventative actions.
- Implemented and monitored infection control protocols.
- Evaluated patient progress, assessed outcomes and provided follow-up care.
- Monitored and maintained clinical supplies, materials and inventory.
- Created educational materials for staff and patients.
Orthodontist Assistant/Clinical Lead
Coastal Kids Dental & Braces
12.2014 - 12.2022
- Enhanced patient comfort by providing thorough explanations of orthodontic procedures.
- Streamlined appointment scheduling for improved patient satisfaction and reduced wait times.
- Assisted orthodontists with complex cases, ensuring accurate diagnosis and treatment planning.
- Maintained a clean and organized clinical environment, adhering to strict sterilization protocols for patient safety.
- Collaborated with dental professionals to coordinate care and ensure best outcomes for patients.
- Supported practice growth by assisting in marketing efforts, including social media promotion and community outreach events.
Orthodontist Assistant
Palmetto Orthodontics
02.2006 - 12.2014
- Assisted orthodontists with cases, ensuring accurate diagnosis and treatment planning.
- Educated patients on proper oral hygiene techniques and provided guidance on post-treatment care management.
- Contributed to the continual improvement of office procedures by providing insightful feedback and suggestions based on practical experience.
- Provided hands-on assistance during various types of orthodontic treatments such as braces adjustments, bonding procedures, and appliance installations.
Office Manager
Banfield The Pet Hospital
01.2003 - 12.2006
- Managed the front desk
- Sold wellness plans to pet owners
- Reconciled outstanding balances for customers by using Petware software program
- Provided outstanding customer service.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Manager
Qualex
01.2001 - 12.2003
- Managed photo lab staff
- Sales representative of photo products such as film, digital CD's, etc
- Operated cash register
- Developed color/black and white film
- Responsible for inventory
- Created weekly work schedules for staff.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Improved safety procedures to create safe working conditions for workers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Certified Orthodontic Assistant -
Trident Technical College
04.2010
High School Diploma -
Baptist Hill High School
2000
Skills
- Team Management
- Innovation Management
- Critical Thinking
- Decision Making
- Problem Solving
- Budget Management
- Clinical Research
- Sterilization procedures
- Patient Communication
- Lab equipment maintenance
- Appointment Scheduling
- Oral Hygiene Instruction
- Instrument preparation
Timeline
Orthodontist Assistant
Reagin Orthodontics
02.2024 - 05.2024
Clinical Leader
Vincent & Bullwinkel Orthodontics
08.2022 - 02.2023
Orthodontist Assistant/Clinical Lead
Coastal Kids Dental & Braces
12.2014 - 12.2022
Orthodontist Assistant
Palmetto Orthodontics
02.2006 - 12.2014
Office Manager
Banfield The Pet Hospital
01.2003 - 12.2006
Manager
Qualex
01.2001 - 12.2003
Certified Orthodontic Assistant -
Trident Technical College
High School Diploma -
Baptist Hill High School
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