Lisa Wright
East Troy,WI
Summary
Hard working, well organized, eager to learn in a fast-paced environment.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Versatile Event Coordinator with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions.
Overview
9
9
years of professional experience
Work History
Event Coordinator and Dining Room Captain
Chef Jack’s Catering
Waukesha, WI
08.2015 - Current
- Assist with customer tastings and have direct interactions with customers -Send out weekly communications to staff for upcoming events - Organize staff with jobs and duties to do during parties & events - Coordinate wedding rehearsals -Serve fresh, hot food with a smile in a timely manner -Maintain high standards of customer service during high-volume, fast parties & events -Resolve guest complaints promptly and professionally -Pleasantly and courteously interact with customers -Communicate clearly and positively with co-workers and management -Build loyal clientele through friendly interactions
- Supervised wait staff during meal service.
- Coordinated dining service with other departments.
- Served as host for diners to drive pleasurable dining experiences.
- Maintained clean, safe and hazard-free work environment.
- Followed OSHA, safety, health and sanitation guidelines.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
L’BRI Consultant, Skin & Body Care Consultant
L’Bri Pure N’ Natural
Mukwonago , WI
04.2021 - Current
- Assist customers with finding the best products for their skin types & needs -Communicate with customer monthly with reordering products -Coordinate & organize online parties
- Analyzed skin condition and made appropriate product recommendations.
- Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.
- Fostered friendly, warm and exceptional customer experience.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Education
Associates Degree - Early Childhood Education
Waukesha County Technical College
2008
High School diploma general - undefined
Mukwonago High School
2005
Skills
- Neat, clean, and professional appearance
- Reliable team worker
- Engaging personality
- Excellent multitasking skills
- Great work ethic
- Strong organizational skills
- Detail oriented
- Outstanding communication skills
- Team Player
- High-Volume Dining
- Conflict and Complaint Resolution
- Customer Service and Rapport
- Time Management
Timeline
L’BRI Consultant, Skin & Body Care Consultant
L’Bri Pure N’ Natural
04.2021 - Current
Event Coordinator and Dining Room Captain
Chef Jack’s Catering
08.2015 - Current
Associates Degree - Early Childhood Education
Waukesha County Technical College
High School diploma general - undefined
Mukwonago High School
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