Lisa Yates
Osceola,IN
Summary
Over 20 years of HR experience as a strategic thought leader and partner who translates business vision into HR initiatives that improve performance, profitability, growth and employee engagement. Unique HR and Operational background with ability to connect with all levels of the organization. Demonstrated success building and fostering a positive culture, leading change efforts and unifying teams. Strong communicator and collaborator with exceptional relationship building skills. Professional who excels in "building" with extraordinary track record of building and creating innovative departments, initiatives and programs.
Overview
22
22
years of professional experience
Work History
DIRECTOR OF PEOPLE EXCELLENCE
Genesis Products
Goshen, IN
06.2021 - Current
- Lead HR team members in fourteen locations across five states and provide people strategy, direction and monitor performance.
- Analyze employee turnover data to identify trends and areas needing improvement. Responsible for headcount planning in constantly changing environment. Reduced manufacturing turnover from over 150% to 38% in less than three years.
- Responsible for people and culture integration strategy for three separate acquisitions across five states.
- Facilitate delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
- Lead and execute strategy on employee benefits plan design, administration, compliance, and communication.
- Elevating employee experiences through focus on facility enhancements, better work/life balance benefits, improving communication and delivering on a focus on culture of accountability.
DIRECTOR, CULTURE & ENGAGEMENT INITIATIVES (UEE)
University of Notre Dame
NOTRE DAME, IN
01.2020 - 05.2021
- Developed and oversaw division-wide culture & engagement strategy, and responsible for development and execution of all division engagement initiatives for University Enterprises & Events Division.
- Established division recognition strategy and program where peer to peer recognition tripled within nine months.
- Oversight of all division-wide communication to employees including social media, print, and electronic communication.
- Community Outreach liaison for the Notre Dame Service Family collaborating and implementing programs for all hourly service employees on campus.
DIRECTOR, STRATEGY & ADMINISTRATION (CAMPUS DINING
UNIVERSITY OF NOTRE DAME
NOTRE DAME, IN
01.2015 - 12.2019
- Ownership of all areas of strategic human capital including culture & engagement, recruitment & staffing, training and development, and safety for largest department on campus. Additional responsibilities added for oversight on all marketing, communication and community engagement.
- Spearheaded the strategy, development and implementation of the contingent staffing model - the first University staffing office - to manage contingent workforce of over 400 temporary staff exceeded 18,000 temp requests per year with over a 90% fill rate, and over 100 promotions success stories in three years.
- Designed, developed and implemented strategic Safety Management Plan resulting in 50% reduction of work-related injuries.
HR CONSULTANT
UNIVERSITY OF NOTRE DAME
01.2010 - 01.2015
- Developed and implemented first campus HR scorecard using data and predictive analysis to drive human resources strategic plan for Auxiliary Operations division. Collaborated with senior leaders on campus in all aspects of performance management, talent development and succession planning.
- Advised, counseled, interpreted and administered policies with managers and employees on all employee relations issues and developed and facilitated customizable training programs and retreats for campus.
- Driving force in the development, creation and maintenance of the ND Service Family model and brand focused on hourly service employees across campus. Developed, implemented and led a new career fair approach adopted and used by campus.
- Developed strategy and co-led re-deployment initiative for 53 associates during closure of Morris Inn (hotel) and redeployment model used as a template for University for all redeployment /reassignment situations.
- On-site HR Director role for Morris Inn uniting existing team and new team to establish a new culture, managing and overseeing all HR functions for the hotel. Received AAA four diamond award within four weeks of opening.
RECRUITING CONSULTANT
UNIVERSITY OF NOTRE DAME
01.2007 - 01.2010
- Developed strong partnerships with operations departments on campus, learning the business and interviewing, and identifying top candidates for hiring managers. Recruited and hired over 1,200 position within three years.
- Developed, maintained and managed the University's first temporary pool of 75 administrative assistants to deploy for short term admin needs on campus.
- Identified the need for testing software to assess skills. Implemented testing software which resulted in administering over 260 skills assessments within 1 year.
ADDITIONAL EXPERIENCE
UNIVERSITY OF NOTRE DAME
01.2002 - 07.2007
- HR Customer Service (Human Resources)
- Senior Administrative Assistant (Human Resources)
- Administrative Assistant (College of Arts & Letters)
Education
Certified Professional (SHRM-CP) -
Society for Human Resource Management
01.2015
HR Certification -
Institution- Professional in Human Resources (PHR)
01.2009
Bachelor of Business - Human Resource Management
Indiana University South Bend
01.2003
Skills
- Emotional Intelligence
- Communication
- Change Management
- Community Engagement
- Culture Champion
- Data Analysis
- Facilitation
- Operational Mindset
- Relationship Building
- Strategic Thinking
Accomplishments
- MOTIVATOR AWARD, Genesis Products, 2021
- GRADUATE, SIGNATURE LEADERSHIP PROGRAM, Leadership SBM, Class 45
- TEAM IRISH AWARD WINNER (Twice), University of Notre Dame
- PRESENTER, National Conference Colleges & University Professional Association for HR (CUPA)
Professional Development
- POSITIVE EMPLOYEE RELATIONS, Graduate and facilitator (University of Notre Dame)
- LEADING WITH IMPACT, Graduate (University of Notre Dame)
- FRONT LINE SUPERVISION, Graduate and facilitator (University of Notre Dame)
- ORGANIZATIONAL ANALYSIS AND DESIGN, Facilitator
- MEYERS BRIGGS TYPE INDICATOR, Facilitator
Community Service
- BOYS & GIRLS CLUB, ST. JOSEPH COUNTY - HR Advisory Committee Member, 2024
- FAMILY JUSTICE CENTER, ST. JOSEPH COUNTY - Board of Directors, 2019 - Present
- LEADERSHIP SBM - Board of Directors, 2016-2019
- SOUTH BEND COMMUNITY SCHOOL CORPORATION CTE PROGRAM - Advisory Board Member, 2016-2020
- IVY TECH - Hospitality Advisory Board Member, 2017- 2020
Timeline
DIRECTOR OF PEOPLE EXCELLENCE
Genesis Products
06.2021 - Current
DIRECTOR, CULTURE & ENGAGEMENT INITIATIVES (UEE)
University of Notre Dame
01.2020 - 05.2021
DIRECTOR, STRATEGY & ADMINISTRATION (CAMPUS DINING
UNIVERSITY OF NOTRE DAME
01.2015 - 12.2019
HR CONSULTANT
UNIVERSITY OF NOTRE DAME
01.2010 - 01.2015
RECRUITING CONSULTANT
UNIVERSITY OF NOTRE DAME
01.2007 - 01.2010
ADDITIONAL EXPERIENCE
UNIVERSITY OF NOTRE DAME
01.2002 - 07.2007
Certified Professional (SHRM-CP) -
Society for Human Resource Management
HR Certification -
Institution- Professional in Human Resources (PHR)
Bachelor of Business - Human Resource Management
Indiana University South Bend
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