Lisa Zappone

• Maintained accurate and thoroughly documented notes and client records in accordance with licensing standards.
• Collaborated with other mental health professionals to create comprehensive treatment plans.
• Rendered mental health and counseling services to adolescents and adults
• Assisted clients in during dissolution process, specializing in child custody matters

Performed Intensive Case Management duties for the New Haven and Milford Offices. Assisted high conflict parents with disputes and provided educational tools to improve co-parenting communication. Diffused conflict and provided intermittent crisis intervention. Conducted comprehensive family evaluations involving disputed issues of child custody, visitation, and family finances; prepared and presented oral and written evaluations including dispositional recommendations to the court, attorneys, and families; when necessary, provided testimony to the court; assisted in conducting conjoint mediation sessions with parties to assist them in achieving mutually agreeable solutions to disputed issues; worked with attorneys and clients, conducted pre-trial settlement conferences, analyzed complex family financial data and recommended equitable distribution of income and assets; developed and maintained relationships with community agencies to make appropriate referrals for services and to obtain necessary information; provided crisis-intervention, on-going counseling and education services to clients; in criminal cases involving family violence, conducted assessments of dangerousness and recommended appropriate judicial action to ensure the safety of victims including protective orders; performed in-depth evaluations of violent relationships for the court and prepared written reports recommending suitable dispositional alternatives; in criminal cases involving interpersonal disputes, provided mediation and evaluation services to offenders and victims as a diversion to the adjudication process.

Conduct client intake interviews for family violence arraignments within the criminal court. Collaborate with court personnel and community providers to achieve positive outcomes for high risk clients on the domestic violence docket. Educate clients on the conditions of protective orders, the importance of court compliance and general court procedures. Verify client information and compliance with court and community interventions. Coordinate the pre-trial diversionary program participation and monitor participants’ completion of program. Prepare case records and files for court presentation. Conduct criminal records using computerized information systems