Lisa Zugras
Spring Hill,Fl
Summary
Well-qualified accounts payable leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.
Overview
30
30
years of professional experience
Work History
AP Specialist (Team Lead)
Access Healthcare Physicians, LLC
06.2022 - Current
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Assisted in the preparation of annual budget by providing accurate accounts payable data, enabling better financial planning and decision making.
- Implemented internal controls to prevent duplicate payments, safeguarding company funds and maintaining financial integrity.
- Reduced late payment penalties by closely monitoring due dates and prioritizing urgent payments.
- Communicated with vendors to resolve past-due balances or billing disputes professionally and efficiently, maintaining a strong working relationship throughout the process.
- Assisted with month-end closing procedures, contributing to a streamlined and timely financial reporting process.
- Managed invoice discrepancies for timely resolution, improving vendor relationships and ensuring accurate financial reporting.
- Input financial data and produced reports using Great Plains
A/R Collections Specialist
Access Healthcare Physicians, LLC
06.2020 - 06.2022
- Assisted in forecasting cash inflows based on historical trends and anticipated collections activity, contributing valuable insights for financial planning purposes.
- Streamlined A/R processes to minimize errors and enhance efficiency in account management.
- Ensured compliance with industry regulations and company policies throughout all collection efforts.
- Maintained detailed records of all collection activities, ensuring transparency and accountability within the department.
- Enhanced customer relationships, addressing payment concerns to prevent future disputes.
- Developed customized payment plans tailored to individual client needs, promoting successful debt resolution for both parties involved.
- Maximized revenue by managing and monitoring accounts receivable collections.
Eligibility Specialist/ Accounts Receivable
VRS
06.2012 - 05.2020
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
- Ensured compliance with local, state, and federal regulations during all phases of the eligibility determination process.
- Resolved discrepancies with client applications to verify eligibility.
- Maintained detailed records of client interactions, ensuring accuracy and confidentiality of sensitive information.
- Processed and certified documents for accuracy and compliance with government regulations.
Physical Therapy Technician/ Front office/ Accounts Receivable
Nature Coast Physical Therapy
01.2005 - 06.2012
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Assisted with reception duties like scheduling patients and completing follow up calls.
- Monitored patient safety during treatments by diligently observing their movements and adjusting equipment settings accordingly.
- Collaborated with physical therapists to develop individualized care plans tailored to each patient''s specific needs and goals.
- Checked physical therapy supplies, assisting with ordering and restocking.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Prepared patients to meet with physical therapists.
Stay at Home Mom
10.2000 - 01.2005
- Stayed home with my children, until they started Pre-K
Asst. Manager
Scotty's Hardware
01.1998 - 10.2000
Cashier/Customer Service
Publix
02.1995 - 12.1997
Education
No Degree -
St. Petersburg College
St. Petersburg, FL05.2007
High school diploma - undefined
Citrus High School
Inverness, FL05.1997
Skills
- Efficient appointment management
- Invoice management
- Appointment scheduling expertise
- HIPAA compliance knowledge
- Insurance eligibility verification
- Invoice processing and tracking
- Financial accounting
- Proficient in EMR software
- Proficient in Microsoft Dynamics GP
- Ledger management expertise
- Direct patient support
- Front desk medical assistant
- Detail-oriented data management
- Daily journaling
- Administrative support experience
- Financial account reconciliation
- Accounts payable processing
- Collaborative team player
- Bank reconciliation
- Audit support
- 1099 preparation
- Expense reporting
Awards
- WOW Award, 2022-07-01, Outstanding work, going above and beyond
- WOW Award, 2023-12-01, Going above and beyond the job
- WOW Award, 2024-10-01, Doctor wanted to recognize me for being a great employee for the company
Timeline
AP Specialist (Team Lead)
Access Healthcare Physicians, LLC
06.2022 - Current
A/R Collections Specialist
Access Healthcare Physicians, LLC
06.2020 - 06.2022
Eligibility Specialist/ Accounts Receivable
VRS
06.2012 - 05.2020
Physical Therapy Technician/ Front office/ Accounts Receivable
Nature Coast Physical Therapy
01.2005 - 06.2012
Stay at Home Mom
10.2000 - 01.2005
Asst. Manager
Scotty's Hardware
01.1998 - 10.2000
Cashier/Customer Service
Publix
02.1995 - 12.1997
High school diploma - undefined
Citrus High School
No Degree -
St. Petersburg College
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