Lisa Ali Suter - CPC

• Interpreted ICD-10-CM, CPT, and HCPCS codes to support accurate inpatient and outpatient billing for an average of 900-1,000+ charts monthly for high-complexity pain management E/M and procedures while maintaining a 99% coding accuracy as a remote coder.
• Experience utilizing EHR and coding software including Cerner, 3M Encoder, Solventum, Athenahealth, MediTouch, NextGen.
• Collaborated with healthcare providers and clinical staff to clarify documentation and improve coding accuracy by sending queries and messages when necessary.
• Audited coded accounts to identify errors, resolve discrepancies, and strengthen reimbursement integrity.
• Managed high-volume workloads effectively by prioritizing tasks according to urgency and importance while maintaining strict attention to detail utilizing a weekly schedule.
• Maintained strict confidentiality by adhering to HIPAA guidelines and ensuring sensitive patient information was protected at all times.
• Conducted thorough research on complex cases, applying advanced knowledge of medical terminology, anatomy, physiology, and pharmacology to accurately assign codes as needed.
• Proficient in working independently and as part of a team.
• Maintained up-to-date knowledge of industry regulations, ensuring compliance with all relevant guidelines and legislation.
• Participated in ongoing professional development opportunities to stay current on changing coding requirements and advances in healthcare technology.

• Coordinated surgical schedules and insurance authorizations of over 300 patients for 3 doctors.
• Completed prior authorizations for patient surgeries and medications.
• Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
• Trained and mentored medical assisting staff on workflow efficiency, documentation accuracy, and patient communication.
• Assisted physicians during injections, minor procedures, and spine clinic examinations.
• Managed patient intake, vital signs, and chief complaint documentation for pain management visits.
• Reviewed and submitted approval/denial of home health orders under the direction of 3 doctors.
• Monitored board of pharmacy reports for controlled substances.
• Tracked and maintained inventory for procedure medications and various medication samples.
• Transcribed patient dictations and charts for 12 providers.

CPT, HPCPS Level II, ICD-10-CM coding

• Medical Terminology
• Human Anatomy and Physiology I and II
• Clinical Skills in Medical Assisting I and II
• Medical Billing and Coding
• Medical Law and Ethics
• Administrative Skills in Medical Assisting
• Human Resource Management