Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hi, I’m
LISA ANN CHING
Benefits Advisor
Honolulu,HI
Summary
Overview
33
years of professional experience
1
Certification
Work History
Hallmark Gold Crown
Territory Supervisor
11.2022 - Current
Job overview
- Provided leadership, guidance and direction to a team of Retail Merchandisers, ensuring well maintained card departments and timely execution of everyday and seasonal programs
- Lead and participated in major installations at our local retail merchants to include moving or remodeling the card department, building fixtures and merchandising product
- Maintained up-to-date knowledge of products and services to the Merchandising team as well as the store managers at the retail locations.
- Mentored newly hired employees.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
LCHINGHI (Aflac, Self Employed)
Benefits Advisor
01.2022 - Current
Job overview
- Assist with design and implementation of various employee benefits programs.
- Determine client needs through scheduled one-on-one meetings and presentations.
- Maintain high standards of customer service by building relationships with clients.
- Work with my sales team to collaboratively reach targets, to help meet or exceed personal quotas.
AFLAC HAWAII/PACIFIC
Market Coordinator
04.2019 - 12.2021
Job overview
- Responsible for managing the Market office by ensuring office operations and procedures are organized.
- Plan and coordinate the Market’s conferences, meetings and events to include:.
- Create partnerships and alliances with our third party vendors.
- Create and promote campaigns for our local market events and contests.
- Create, promote and host the Market’s Annual Gala (virtually and in-person) to include our Hawaii and Guam locations.
- Manage relationships with vendors, service providers and the various departments of Aflac HQ.
- Assist with recruiting, processing and licensing of contracts for our potential Aflac recruits.
- Design and build various reports that help support the Aflac team to help them evaluate their team’s goals.
- Performs other related duties as assigned.
HAWAII THEATRE
Human Resources / Office Manager
02.2008 - 04.2019
Job overview
- Oversees the smooth and efficient running of all aspects of the administration office and the box office which also includes scheduling the box office staff.
- Process of all payroll on a bi-weekly basis.
- Process of all vendor invoices utilizing Sage100 Accounting system.
- Assist with rent collection of HTC’s commercial leased spaces.
- Assist with ticket sales utilizing PatronManager ticketing system.
- Assist with updating the Donor and Membership database and processing payments and acknowledgements.
- Identify staff vacancies and recruit, interview and select applicants.
- Work with benefit carriers to administer company's employee benefit plans.
- Organize the travel, meal and accommodation arrangements for HTC hosted performances.
- Assist other departments (Development, Front of House, etc) with their needs and other assigned duties.
PSH INSURANCE, INC
Voluntary Benefits/Flexible Spending Account Manager
05.2010 - 10.2016
Job overview
- Works with our internal and external Consultants to create and prepare marketing material for their group presentations, one-on-one consultations, post-enrollment meetings.
- Marketing material consists of flyers, presentations, posters, interest forms, reports for both the client, policyholders and consultants.
- Marketing material is updated once a year to provide fresh content.
- Assists clients with service of their account which include account implementation, enrollment, billing, monthly reporting, orientation of Aflac system with the client and policyholders, and liaison between client/policyholder and vendor.
- Assists AFLAC policyholders and FSA participants with their service issues which include debit card online registration, manual claims, transactions, filing and payment of AFLAC claims.
- Provides Orientation sessions for both the clients and policyholders/participants when necessary.
- Maintenance of company's communication to clients via 3rd party email software which include a monthly newsletter, and any pertinent HR & ACA legal updates.
LIBERTY TAX SERVICE HAWAII
Office Manager / Certified Tax Preparer
10.2009 - 05.2014
Job overview
HONOLULU ADVERTISER
Digital Media Support Specialist
11.1997 - 05.2010
Job overview
INTERNATIONAL MANAGEMENT SERVICES
Human Resources Specialist
10.1990 - 10.1997
Job overview
Education
Aiea High School Aiea, HI
High School Diploma
University Overview
Skills
- Organization and Time Management
- Data Entry
- Team building
- Attention to Detail
- Planning and Coordination
- Staff Management
- Strategic planning
- Project Management
- Salesforce CRM
- Fundraising Campaigns
- Digital Marketing
- Dependable and Responsible
- Teamwork and Collaboration
Certification
- Accident & Health License - January 2022-present
Timeline
Territory Supervisor
Hallmark Gold Crown
11.2022 - Current
Benefits Advisor
LCHINGHI (Aflac, Self Employed)
01.2022 - Current
Market Coordinator
AFLAC HAWAII/PACIFIC
04.2019 - 12.2021
Voluntary Benefits/Flexible Spending Account Manager
PSH INSURANCE, INC
05.2010 - 10.2016
Office Manager / Certified Tax Preparer
LIBERTY TAX SERVICE HAWAII
10.2009 - 05.2014
Human Resources / Office Manager
HAWAII THEATRE
02.2008 - 04.2019
Digital Media Support Specialist
HONOLULU ADVERTISER
11.1997 - 05.2010
Human Resources Specialist
INTERNATIONAL MANAGEMENT SERVICES
10.1990 - 10.1997
Aiea High School
High School Diploma
- Accident & Health License - January 2022-present
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