Lisa B Haley
Virginia Beach,VA
Summary
Results-driven courier and former retail management with a focus on customer service excellence and operational efficiency. Skilled in managing logistics and optimizing daily responsibilities to maximize productivity. Committed to leveraging communication abilities to enhance team dynamics and achieve organizational goals.
Overview
34
34
years of professional experience
Work History
DOT Courier
Federal Express Corporation
Memphis, Tennessee
01.2008 - Current
- Delivered packages efficiently across designated routes and timeframes.
- Maintained accurate records of deliveries and pick-ups using company systems.
- Conducted routine vehicle inspections to guarantee operational readiness and safety.
- Collaborated with team members to optimize routes and improve service efficiency.
- Worked flexible hours, including weekends and holidays, to meet business needs.
Package Handler/Sorter
Federal Express Corporation
Memphis, TN
08.2006 - 12.2007
- Scanned and sorted packages according to destinations and service type then loaded on a conveyor belt using proper safety protocol.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Followed company policies and procedures for secure package handling.
- Worked flexible hours, including weekends and holidays, to meet business needs.
Assistant Front End Manager
Schnucks Grocery Store
Germantown, Tennessee
06.2006 - 12.2007
- Trained new employees on customer service protocols and store policies.
- Ensured inventory levels met demand through regular stock assessments.
- Resolved customer inquiries and complaints with effective communication skills.
- Monitored cash handling procedures for accuracy and compliance standards.
- Supported team in maintaining a clean and organized sales floor environment.
Executive Assistant Manager
Walgreeens
Southaven, Mississippi
05.1991 - 10.2005
- Managed inventory control, ordering, and receiving processes to ensure efficient stock management and availability.
- Scheduled and supervised a team of 25 staff members, optimizing productivity and operational efficiency.
- Oversaw store opening and closing procedures, maintaining operational standards and security protocols.
- Managed payroll processes to ensure accurate and timely compensation for employees.
- Delivered excellent customer service by efficiently managing store operations and ensuring a positive shopping experience.
- Certified and maintained compliance as a pharmacy technician to support operational efficiency.
Education
High School Diploma -
Marshall Academy
Holly Springs, MS05-1981
Skills
- Effective communication
- Intrinsic motivation
- Key contributor
- Ability to learn and use new operating systems
Timeline
DOT Courier
Federal Express Corporation
01.2008 - Current
Package Handler/Sorter
Federal Express Corporation
08.2006 - 12.2007
Assistant Front End Manager
Schnucks Grocery Store
06.2006 - 12.2007
Executive Assistant Manager
Walgreeens
05.1991 - 10.2005
High School Diploma -
Marshall Academy
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