LISABETH DURBIN

• Reviewed and organized legal documents.
• Drafted correspondence to clients and other attorneys.
• Maintained calendars for upcoming court dates or deadlines related to cases.
• Drafted Promissory Notes, Deed of Trusts, LLC Company Formations and Loan Documents.
• Answered customer inquiries and provided accurate information regarding products and services.
• Maintained detailed records of customer interactions, transactions and comments for future reference.
• Developed strong relationships with customers by providing personalized assistance and support.
• Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
• Remote Position.

Experienced Paralegal/ Office Manager/ Customer Service Representative with a proven track record of effectively managing office operations and providing comprehensive administrative and legal support.

Managed day-to -day office operations including scheduling and calendaring office appointments, hearings, trials, deadlines.. Responsible for all billing for firm.

• Maintained client files according to established protocols.
• Advised clients on procedural matters related to their cases.
• Filed motions with courts electronically or via hard copy.
• Participated in mediation sessions by preparing necessary materials and taking notes during meetings.
• Maintained calendars for upcoming court dates or deadlines related to cases.
• Provided administrative support such as answering phones and scheduling appointments.
• Communicated with witnesses regarding deposition scheduling.
• Prepared clients for appointments, depositions and testimony.
• Scheduled and coordinated depositions, hearings, trials, and meetings.
• Performed administrative duties such as photocopying, scanning, and organizing legal documents.
• Organized exhibits for trial by preparing materials and supporting documentation.
• Utilized legal software and databases for case management and legal research.
• Participated in client interviews, observed questioning process and documented information.
• Organized client calendars, prepared mailings and handled high call volumes.
• Facilitated communication between attorneys, clients, witnesses, and court personnel.
• Responded to client calls and inquiries to deliver applicable information.
• Met with clients and attorneys to discuss case details and evidence.
• Organized legal documents in company filing systems and databases.
• Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
• Greeted clients and provided general information about the company.
• Processed invoices for payment using accounting software applications.

• Advised clients on procedural matters related to their cases.
• Drafted correspondence to clients and other attorneys.
• Prepared trial notebooks for court proceedings.
• Communicated with witnesses regarding mediation scheduling.
• Drafted discovery responses including interrogatories and requests for production of documents.
• Reviewed and organized legal documents, such as pleadings, motions, and briefs.
• Scheduled and coordinated depositions, hearings, trials, and meetings.
• Facilitated communication between attorneys, clients, witnesses, and court personnel.
• Receptionist