Lisa Betz
Monongahela,PA
Summary
Professional in healthcare with solid experience in clinical duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Health Coach
Allegheny Health Network
05.2023 - Current
- Developed personalized health plans addressing client goals and lifestyle changes.
- Conducted regular follow-ups to monitor progress and adjust strategies as needed.
- Educated clients on nutrition, exercise, and wellness principles for sustainable habits.
- Facilitated group workshops to enhance community engagement and support networks.
- Making sure patients complete yearly screenings.
- Contributed to an efficient healthcare team by accurately documenting vital signs and medical records.
- Managed sensitive customer information with discretion, maintaining strict confidentiality of medical records.
- Assisted healthcare providers with patient examinations and procedures, ensuring a smooth workflow.
- Managed patient scheduling and appointments, optimizing clinic efficiency.
- Educated patients on treatment plans and medication instructions, enhancing understanding and compliance.
- Conducted vital signs assessments and documented patient information accurately in electronic health records.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Implemented quality control measures for medical supplies inventory, reducing waste and costs.
Medical Assistant
Allegheny Health Network
05.2018 - 05.2023
- Assisted in patient intake processes, ensuring accurate record-keeping and data entry.
- Coordinated with healthcare providers to schedule appointments and manage patient flow efficiently.
- Supported medical staff by preparing examination rooms and maintaining sterile environments.
- Conducted routine laboratory tests, ensuring compliance with safety protocols and accuracy in results.
- Educated patients on treatment plans, medications, and preventive health measures effectively.
- Streamlined office procedures to enhance workflow efficiency and reduce patient wait times.
- Mentored junior medical assistants, fostering skill development and adherence to best practices.
- Led initiatives to improve patient satisfaction through enhanced communication and service delivery.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
PCT
Allegheny Health Network
03.2007 - 05.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Measured patient spirometry.
Education
AHN Medical Assistant Class
Pittsburgh Pa2019
Ringgold High School
Ringgold, Pa1999
Skills
- Bookkeeping Support
- Patient Skin and Nail Care
- Web Browser Software
- Multi-Line Telephone System Operation
- Vitals Collection and Documentation
- Knowledge of EKG Rhythm Interpretation
- Complex Problem-Solving
- Communicating with Patient Families
- Remote Video Conferencing
- Simple Dressings
- Catheter Change and Preparation
- Patient Feeding
- EMR Systems
- Patient Toileting
- Direct Patient Care
- Assisting with Physical Exams
- Updating Medical Records
- Needs Assessment
- Foley Catheter Insertion and Removal
- Restocking Lab Supplies
- Vital Sign Monitoring
- Critical Thinking
- Customer Service
- Instructing
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Health Coach
Allegheny Health Network
05.2023 - Current
Medical Assistant
Allegheny Health Network
05.2018 - 05.2023
PCT
Allegheny Health Network
03.2007 - 05.2018
AHN Medical Assistant Class
Ringgold High School