Lisa C. Grella
Massapequa Park,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Medicare Representative
Staff Builders
01.1995 - 01.2009
- Responsible for handling billing of claims and resolving denied claims for 15 branch locations
- Prepared and distributed patient invoices and bills
- Responsible for analyzing, researching and resolving of claim issues
- Conducted research and reconciliation of transactions
- Managed reconciliation of accounts receivable on a daily basis
- Utilized Medicare UGS,PPS and HCIS
- Responsible for training new employees
- Traveled to and from branch locations to resolve issues
Medical Biller/Receptionist/Assistant
Garden City Pediatrics
01.1992 - 01.1995
- Claim submission to insurance companies
- Patient scheduling
- Collections
- Handled monies
- Organized electronic and hard copy filing systems for easy retrieval of documents and information
- Managed multiple tasks and met time-sensitive deadlines
- Managed multi-line telephone system and greeted claimants during office visits
- Confirmed appointments, communicated with clients, and updated client records
Medical Assistant
Children’s Medical Group
01.1990 - 01.1992
- Prepared patient’s for physician
- Preformed lab work
- Phone screened patients for visits needed
- Patient scheduling
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Obtained client medical history, medication information, symptoms, and allergies
- Collected and documented patient medical information such as blood pressure and weight
- Performed medical records management, including filing, organizing and scanning documents
Education
Degree - progress
Nassau Community College
High School Diploma -
Hicksville Sr. High School
06.1988
Teachers Assistant Certification -
Nassau Community College
Garden City, NYSkills
- Experience of more than 15 years patient care and billing
- Strong ability to analyze with a deep knowledge of billing, medical terminology, Medicare, private insurance etc
- Exceptionally good at dealing with patient queries and complaints with a strong power to resolve problems
- Excellent communication skills both verbally and written
- Patient care, performed labs
- Trained all new employee’s
- Claims Reviewing
- Billing Procedures
- Medicare Regulation
- Microsoft Word/Excel
Timeline
Medicare Representative
Staff Builders
01.1995 - 01.2009
Medical Biller/Receptionist/Assistant
Garden City Pediatrics
01.1992 - 01.1995
Medical Assistant
Children’s Medical Group
01.1990 - 01.1992
Degree - progress
Nassau Community College
High School Diploma -
Hicksville Sr. High School
Teachers Assistant Certification -
Nassau Community College
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