LISA CUPP

• Manage schedules, hiring procedures, and day-to-day office operations
• Maintain business license, taxes, and administration needs
• Sustain effective communication with clients and employees

Managed accounting software and deposited all banking needs.

• Advocate for clients and their needs
• Provide information for clients to access community services
• Filled out progress paperwork to submit to the agency
• Maintained paperwork to submit to the State and any audits that was performed

I was employed directly by participants who are eligible for the developmental disability waiver and select the self-direction, thru Health & Welfare.

• Helped employers develop and manage their services and supports
• Provided support in a way that is flexible and responsive to the needs and abilities of their employers
• Helped employers develop a support and spending plan
• Monitor the annual budget
• Developed back-up plans to mitigate potential risks to the health and safety of their employer
• Assisted their employers in the process of managing employees, including recruiting, hiring, and monitoring, as necessary

I provided services to either children or adults.

Served civil documents to litigant being sued and file affidavits with the court. Also, Skipped Traced for lawyers, debt collectors, anyone needed to obtain information.

Filed served legal documents to the courts.

• IDA-TRAN FREIGHT OS&D DEPT
• Settled freight claims or Freight Truck-, claims
• Managed five employees
• Followed protocol and worked with customers to solve the claim
• Settled claims up to $20,000 under my supervision