Lisa M. Dowland
Summary
Results-driven professional with over 20 years of experience in Human Resources, Recruiting, and Administration across globally diverse workforces within the public sector. Recognized for expertise in managing complex projects and programs with a strong focus on detail and quality. Proven ability to enhance organizational effectiveness through strategic HR initiatives and talent acquisition.
Overview
20
20
years of professional experience
Work History
Lead, Talent Strategy
DELOITTE Consulting, LP
Memphis, TN
10.2022 - 12.2024
- Managed routine program management office (PMO) functions and deliverables to facilitate the organizational change management (OCM) workstream within Deloitte's U.S. Talent Transformation initiative.
- Supported team of 30-60+ internal stakeholders across multiple portfolios and workstreams.
Project Delivery Specialist
DELOITTE Consulting, LLP
Memphis, TN
07.2019 - 10.2022
- Provided program management office (PMO) support in the execution of deliverables for an HR transformation program for a public sector client, spanning two task orders (contracts).
- Coordinated, processed, and reconciled travel arrangements for a team of 70+ personnel, ensuring compliance with internal and external policies, and Task Order budgets.
- Additional responsibilities included new hire orientation, onboarding/offboarding, security clearance processes, labor category (LCAT) preparation and routing, internal and client meeting facilitation, and preparation of reports and briefs.
HR Business Partner
Shelby County School District
Memphis, TN
12.2016 - 10.2018
- Supported a caseload of 40 schools, acting as the primary liaison between schools and board of education departments (HR, Labor, Payroll), serving as a one-stop shop to help school leaders troubleshoot issues, provide guidance, and address questions related to common HR issues (e.g., FMLA, FLSA, Educator Licensure and Compliance, Compensation, Benefits, Substitute Services).
- Developed positive working partnerships with educational leaders to ensure the effective assignment, induction, and retention of quality instructional staff.
- Coached principals and other leadership throughout performance management processes, and collaborated with Employee Relations and professional development staff to ensure effective retention of high-performing teachers and improvement of exiting low-performing employees.
Human Resources Business Partner & Recruiter
PAE Government Services (Formerly a Lockheed Martin Company)
08.2010 - 05.2014
- Provided on-site HR and staffing support to a globally diverse, and geographically dispersed employee base of over 2K for the $1 billion Baghdad Life Support Services (BLISS) and Operations & Maintenance (O&M) programs for the Department of State, U.S. Embassy facilities in Baghdad, Iraq.
- Managed and facilitated all phases of pre- and post-employment contractual contingencies, including physicals, drug screening, security clearance processing, all required home/host country travel, work visas, letters of authorization, mobilization, and repatriation to and from various locations in Iraq.
- Responsible for streamlining the hiring process from over 3 months to 30-45 days by utilizing PAE’s office and existing resources in Dubai, UAE.
- Selected as the HR Business Partner for the transition and sustainment of the program after the contract award.
Human Resources Manager
SAIC
Fahaheel, Kuwait
10.2008 - 12.2009
- On-site Human Resources support for geographically-dispersed employee base of 700+ for the U.S. Army Mine Resistant Armored Vehicle Program (MRAP-JLI) for Kuwait, Iraq, and Afghanistan; served as an advisor to 3 program managers, 3 deputy program managers, and 1 theater manager, reporting directly to the business unit HR Director (US).
- Served as the primary liaison between the company and the Kuwaiti sponsor, ensuring all employees met the Kuwait Ministry of Interior labor requirements (Civil IDs and visas encompassing deployment, vacation, and repatriation requirements).
Human Resources Manager
Northrop Grumman
Al Udeid Air Force Base, Qatar
01.2007 - 01.2008
- Provided on-site Human Resources support to an employee base of over 600 for the U.S. Air Force Transportation Management contract at Al Udeid Air Base.
- Served as the primary liaison between the company and the Qatari sponsor, ensuring all employees met the Qatari Ministry of Interior labor requirements, including work, entry, and repatriation visas, and travel regulations.
Education
SPHR Certification Program -
Syracuse University
09-2025
Skills
- Human Resources
- Talent Acquisition
- Employee Relations
- Ethics and Compliance
- Program Management Office (PMO)
- Business Administration
- Risk Management
- Employee Engagement
Additional Skills
- MS Office (Word, Excel, PowerPoint, Outlook)
- Workday
- ATS: SuccessFactors, Taleo, BrassRing, iCIMS
- E-QIP Clearance Applications (SF-85P, SF-86)
- SharePoint
Other Relevant Experience
Senior Human Capital Specialist | Maximus Services
SEP 2018 – JUL 2019
HR Compliance Analyst | Volt (FedEx Express)
AUG 2015 – May 2016
Senior Recruiter|PeopleScout
OCT 2014 – MAR 2015
HR Specialist – Investigator | HSSI
FEB 2010 – JUL 2010
Timeline
Lead, Talent Strategy
DELOITTE Consulting, LP
10.2022 - 12.2024
Project Delivery Specialist
DELOITTE Consulting, LLP
07.2019 - 10.2022
HR Business Partner
Shelby County School District
12.2016 - 10.2018
Human Resources Business Partner & Recruiter
PAE Government Services (Formerly a Lockheed Martin Company)
08.2010 - 05.2014
Human Resources Manager
SAIC
10.2008 - 12.2009
Human Resources Manager
Northrop Grumman
01.2007 - 01.2008
SPHR Certification Program -
Syracuse University
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