Lisa E Devivo
King Of Prussia,PA
Summary
Proven Virtual Personal Administrative Executive with a track record of enhancing client satisfaction and operational efficiency at Simone DeSimone, Real Estate Executive. I'm an expert in database management and customer relations, I've significantly contributed to marketing and sales success. Skilled in multitasking and confidentiality, my background also includes impactful roles in loan processing and audit compliance. Exceptional leadership skills over offering excellent communication, planning and prioritization skills demonstrated through 15 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Detail-oriented Virtual Executive professional and Pennsylvania Notary offering excellent documentation, communication and organizational skills. Proven ethics and dedication to legally-sound operations.
Overview
15
15
years of professional experience
Work History
Virtual Personal Administrative Assistant
Simone DeSimone, Real Estate Executive
01.2009 - Current
- Enhanced client satisfaction by efficiently managing appointments and schedules.
- Assisted in achieving business objectives by providing administrative support for marketing campaigns and sales initiatives.
- Delivered excellent customer service by addressing inquiries promptly, resolving issues professionally.
- Improved office efficiency by coordinating travel arrangements, accommodations, and conference registrations for executives.
- Expedited operational efficiency with thorough database management ensuring accurate contact information for clients and partners.
- Maintained confidentiality of sensitive information while handling critical tasks such as contract review and document drafting.
Certified Loan Signing Notary
Self-Employed Notary
03.2023 - Current
- Reduced errors in document processing by meticulously reviewing each document prior to obtaining signatures from parties involved.
- Enhanced client satisfaction by efficiently managing loan signing appointments and providing clear explanations of documents.
- Ensured timely completion of signings by effectively coordinating schedules with clients, title companies, and lenders.
- Collaborated with real estate professionals, attorneys, and title companies to ensure a smooth transaction process for all parties involved.
- Demonstrated commitment to ethical practices by adhering to the National Notary Association Code of Professional Responsibility at all times.
- Maximized availability for clients by offering flexible scheduling options, including evenings and weekends when needed.
Apartment Auditor
Ellis Management
08.2022 - 09.2023
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Quality Reporting of actionable data. Guided, Digital, Internet and Video Tours with reporting and analytics.
Front Desk Receptionist
Ocean Holiday Moter Inn
03.2009 - 09.2013
- Scheduled, coordinated and confirmed appointments and meetings directly for Manager. *Ms. Simone DeSimone
- Facilitated effective communication between clients, guests, and internal staff by serving as central point of contact.
- Compiled information from files and research to satisfy information requests that came directly from Ms. Simone DeSimone
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Served as point of contact for clients, fulfilled requests and resolved conflicts within customer service department and forwarded all other inquiries to appropriate department and personnel.
Education
BBA - Finance
Temple University
Philadelphia, PA05.1992
Skills
- Mobile Notary Services
- Real Estate Transactions
- Title Insurance Knowledge
- Document Preparation
- Loan document knowledge
- Meeting Scheduling
- Scheduling and Calendar Management
- Social Media Updating
- Travel Arrangements
- Issue Research
- Customer relations and communications
- Data Entry
- Confidentiality and Data Protection
- Editing and proofreading
- Electronic Records Management
- Database Management
- Business Administration
- File Management
- Video Editing
- Multitasking and Time Management
- Accounting skills
- Project Schedule Coordination
- Report Development
Timeline
Certified Loan Signing Notary
Self-Employed Notary
03.2023 - Current
Apartment Auditor
Ellis Management
08.2022 - 09.2023
Front Desk Receptionist
Ocean Holiday Moter Inn
03.2009 - 09.2013
Virtual Personal Administrative Assistant
Simone DeSimone, Real Estate Executive
01.2009 - Current
BBA - Finance
Temple University
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