Hi, I’m
Lisa L. Gilliland
St. Marys,Ohio
Summary
Efficient Environmental Service Technician with 19 years of experience. Adept at maintaining long-term cleanliness of spaces and committed to sanitary practices. Successful at following directions with no supervision and maintaining professionalism after long hours.
Overview
29
years of professional experience
Work History
JTDMH Grand Lake Health
Environmental Service Technician
09.2004 - Current
Job overview
- Performed environmental site assessments and provided remediation recommendations.
- Managed development, design and execution of energy conservation projects.
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Developed and maintained personable and professional rapport with staff and customers to support satisfaction.
- Conducted hazardous waste management studies.
- Maintained patient and hospital confidentiality.
- Coordinated tasks to complete residential and commercial mopping, scrubbing and sanitizing of all assigned areas.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Collected, sorted, and disposed of garbage and recycling from production work areas.
- Inspected and monitored assigned areas to proactively address health and safety hazards.
- Monitored spaces for environmental safety hazards.
- Worked with team members from multiple departments to maintain strict cleanliness standards.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Monitored inventory levels and reported low stock of cleaning supplies and consumables for timely replenishment.
- Skillfully and safely operated power scrubber, buffer and extractor equipment to clean and sanitize floors.
- Maintained spotless restrooms and break rooms with detail-oriented approach and consistent attention.
- Adhered to all safety and handling guidelines, following MSDS protocols for proper handling and storage of hazardous materials.
- Prepared cleaning solutions and equipment in accordance with health and safety standards.
Celina Pet Center
Professional Pet Groomer
06.1994 - 05.2004
Job overview
- Cleaned tear stains from fur using safe chemical cleansers.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Administered anal gland expression to prevent discomfort and infections in pets.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Cut and styled pet hair according to client speciations to prevent matting and tangling.
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
- Dematted dogs and trimmed hair in ears and between paw pads.
- Trimmed nails using clippers and grinders.
- Bathed dogs and cats to remove fleas, ticks and other skin parasites.
- Cleaned cat and dog ears to prevent ear infections.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Provided specialty breed clips for Poodles, Schnauzers and Yorkshire Terriers.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.
- Applied tick and flea preventatives following manufacture guidelines for animal safety.
- Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Applied dip for mange and parasite control.
Education
Ohio Department of HealthCelina, OH
State Tested Nurse Aide from State Tested Nurse Aide
10.2006
Apollo Career CenterLima, OH
Healthcare Provider & Basic EMT from Emergency Medicine
04.2006
Memorial High School, St. Mary's, OhioSt. Mary's, Ohio
High School Diploma
05.1981
Skills
- Injury Prevention
- Counter Cleaning and Sanitation
- Tools Cleaning
- Identifying Environmental Concerns
- Hazardous Material Handling
- Laundry Services
- OSHA Standards
- Inventory and Restocking
- Infection Control Policies
- Stockroom Organization
- Safety Monitoring
- Garbage Disposal
Timeline
Environmental Service Technician
JTDMH Grand Lake Health
09.2004 - Current
Professional Pet Groomer
Celina Pet Center
06.1994 - 05.2004
Ohio Department of Health
State Tested Nurse Aide from State Tested Nurse Aide
Apollo Career Center
Healthcare Provider & Basic EMT from Emergency Medicine
Memorial High School, St. Mary's, Ohio
High School Diploma
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