Lisah Seulah
Columbia,SC
Summary
An enthusiastic, dedicated, and versatile young lady with an excellent attitude towards learning. l can develop and maintain constructive and cooperative working relationships. Highly motivated and experienced in managing assigned caseloads both in the office and out in the field efficiently and effectively. Adept in conflict resolution. Currently pursuing a Graduate degree in Intercultural and Diversity Studies at Columbia International University
Overview
11
11
years of professional experience
Work History
Public Relations Liaison Officer
Foward in Faith Ministries International
Lefkosa, N/A
01.2018 - 12.2022
- Worked collaboratively with my team members to best serve the public.
- Helped the organization reach its public relations goals.
- • Maintained liaison between the administrative board and the public.
- Organized and coordinated events, workshops and conferences for both internal and external audiences.
- Resolved conflicts arising between internal staff members or between internal staff members through constructive negotiation techniques.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Analyzed key performance indicators to identify effective strategies.
- Set specific goals for projects to measure progress and evaluate end results.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
Independent Sales Representative
Avon Cosmetics
NICOSIA
03.2012 - 05.2017
- I worked as an independent sales representative, which allowed me to work on a part-time contract.
- Marketing and selling Avon Products among students in different Universities in Northern Cyprus.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided exceptional customer service to ensure satisfaction and repeat business.
- Gathered data from surveys conducted among customers regarding preferences of products and services.
- Maintained and increased account sales by consistently making suggestions and recommendations to existing clients on new and updated products.
- Followed up regularly with potential customers via emails and phone calls until they make purchase decisions.
- Identified customer needs by asking questions and advising on best solutions.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
Marketing Executive
Hakverdi Turizm
Lefkosa, N/A
09.2015 - 04.2017
- Worked as a liaison between the agency, international students, and tourists, to enable them to gain all of the agency's services in English.
- Conducted market research to identify consumer trends and preferences.
- Coordinated marketing events for showcasing product and service offerings.
- Created content for various digital channels, including website, social media and email.
- Oversaw production of marketing materials, including brochures, flyers, and digital content.
- Assisted in the creation of graphic materials for the use of the marketing department.
- Developed and implemented marketing strategies to increase brand awareness and sales.
- Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
- Ensured top-notch customer service.
Waitress Trainer
The Villa Restaurant and Bar
NICOSIA
11.2011 - 06.2013
- Prepared and led food service training programs to teach staff various tasks.
- Ensured that all trainees are aware of the company's policies and procedures regarding workplace safety.
- Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers.
- Provided exceptional service to high volume of daily customers.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Monitored and evaluated server performance during training period to ensure adherence to restaurant standards and protocols.
Education
Bachelor of Arts - International Relations
Cyprus International University
Nicosia 06-2015
Master of Arts - Intercultural Studies
Columbia International University
West Columbia, SCSkills
- Team motivation
- Intercultural training
- Cultural sensitivity
- Crisis management
- Public relations
- Project management
- Campaign development
- Administrative support
Languages
English
Native/ Bilingual
Turkish
Limited
Zulu
Professional
Shona
Native/ Bilingual
Accomplishments
- Zimbabwe Student Body President at Cyprus International University, Nicosia February 2014 — June 2015
- Represented the Zimbabwean Student Body in the University
- Promoted peace, unity, and a safe space for Zimbabwean students.
- Worked closely with the University administration to meet some of the needs students were facing both on and off campus due to the language barrier.
- Along with other Student Society Presidents advocated for more part-time job opportunities for students on campus
Affiliations
- Serve as the girls mentor/ advisor at my local church Forward in Faith Ministries International, Columbia, SC.
- I enjoy arts and crafts, travelling nature walks, puzzles, learning new skills and always look forward to volunteering.
Timeline
Public Relations Liaison Officer
Foward in Faith Ministries International
01.2018 - 12.2022
Marketing Executive
Hakverdi Turizm
09.2015 - 04.2017
Independent Sales Representative
Avon Cosmetics
03.2012 - 05.2017
Waitress Trainer
The Villa Restaurant and Bar
11.2011 - 06.2013
Bachelor of Arts - International Relations
Cyprus International University
Master of Arts - Intercultural Studies
Columbia International University
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