Lisa J Cole

Lead a team on functional testing of Mortgage and Retail IVRs (interactive voice response systems) and related applications. Create test strategies, test plans, and test scripts. Responsible for detailing acceptance criteria, managing defects, creating test summary reports on scrum teams. Responsible for coordinating User Acceptance Testing with Business Partners.

Function as a Project Lead on mainframe and web application development projects. Provided test strategies and flow schedules with multiple test teams. Participated in design reviews, release scheduling, and break/fix activities. Coordinated User Acceptance Testing with Business partners.

Responsible for supervising a team of environment engineers to build and maintain system test and preproduction midrange environments. Installed and configured newly developed applications and supporting utilities. Created and maintained Technical Design Documents for all applications. Applied strong leadership and problem-solving skills to maintain functioning environments for testers and developers. Evaluated employee performance and coached and trained to improve weak areas.

Responsible for guiding development teams on source control and migration processes for releases using SCLM. Assisted release manager in preparing reports, obtaining sign off, and verifying schedules for production deployments.

Responsible for compiling and installing all project software from workstation development platform to IBM 9000 production, training, and testing enviornments using packaged software control tools on the Child Support Enforcement Tracking System. Established process for migrating code, resolving issues, and modified JCL for compliance standards.

Applied proper codes to invoices, files and receipts to keep records organized and easily searchable, processed funds transfers, processed reinsurance, and all payables. Assisted payroll administrator, processed payroll entries, and printed paper checks,