Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Lopez

North Highlands,CA

Summary

Organized Administrative Assistant with experience in managing high-priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity.

Overview

11
11
years of professional experience

Work History

Administrative Assistant/Business Owner

Lopez Tree Service
Sacramento, CA
01.2016 - 12.2024
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Scheduled appointments between clients and customers and internal staff members.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed office supplies inventory and placed orders when necessary.
  • Responded to customer issues to provide immediate resolution and improve retention.

Administrative Assistant

Waste Removal And Recycling
Sacramento, CA
05.2022 - 02.2024
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Answered questions from customers regarding products and services offered by the company.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Directed customer inquiries to appropriate department personnel.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Handled incoming calls and directed callers to appropriate department or employee.

Assistant Property Manager

Burmaster Real Estate Services
Sacramento, CA
03.2014 - 01.2016
  • Interacted with potential renters during showings providing information about the property features.
  • Processed applications received from prospective tenants verifying credit history, employment status.
  • Updated tenant and unit information to keep current in housing database.
  • Reviewed completed applications and assessed household information against file history and program regulations.
  • Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
  • Advertised vacancies through various media outlets such as newspapers, websites, social media platforms.
  • Oversaw daily operations, maintenance, and administration of various properties.
  • Prepared and submitted monthly tenant visit logs.
  • Created tenant files, maintained records of rental payments, and tracked lease agreements.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.

Education

Some College (No Degree) - Business/Childhood Education

American River College
Sacramento, CA

Skills

  • Mail handling
  • Scheduling
  • Check processing
  • Filing
  • Letter preparation
  • Records retrieval
  • Customer relations
  • Computer skills
  • Cash deposit preparation
  • Filing and data archiving
  • Data entry
  • Credit checks
  • Phone call answering
  • Mail distribution
  • Office administration

Timeline

Administrative Assistant

Waste Removal And Recycling
05.2022 - 02.2024

Administrative Assistant/Business Owner

Lopez Tree Service
01.2016 - 12.2024

Assistant Property Manager

Burmaster Real Estate Services
03.2014 - 01.2016

Some College (No Degree) - Business/Childhood Education

American River College

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Lisa Lopez