LISA M CISNEROS
Albuquerque,NM
Summary
Top performing Sales Professional with 23 years of success in sales production, new business development, account penetration, team building, territory management, and customer product training. Proven ability to build rapport with clients, develop long-term relationships, and work collaboratively with team members to achieve sales goals. Strong work ethic and commitment by providing exceptional customer service.
Overview
28
28
years of professional experience
Work History
Experience , Solutions Consultant
Tobii Dynavox, Albuquerque NM
El Paso, TX
05.2009 - 02.2023
- Responsible for business-to-business sales and support of speech generating medical devices to Speech Language Pathologists within school districts, VAs, Home Health, Skilled Nursing Facilities, Outpatient Clinics and Hospitals
- Attained sales company quota 1,260,000 + per year by aggressively building strong customer relationships, conducting consultative sales calls, and utilizing solid product knowledge to match customer needs with product capabilities
- Utilized Salesforce software by maintaining a database of client and sales information
- Prepared and conducted presentations on Tobii Dynavox for therapists, medical and educational personnel, universities, graduating students and potential client audiences by educating them on the benefits and use of company products and services
- Developed sales leads by researching disabilities, accounts and technology in preparation for acquiring new business
- Sustained territory management through maintenance, clinical support, participation in educational programs and utilization/coordination of internal and external resources to increase customer value
- Created and delivered effective Tobii Dynavox presentations at universities, school districts, hospitals and trade shows to increase awareness
- Daily usage with Zoom, FaceTime, Quick assist and Microsoft Teams
- Sales Highlights
- Met or exceeded quota
- Winner Top 5% to quota 2013 and highest number of units shipped
- Gulf Coast Region Top 5% 2012
- Contest Winner 2017
- What this has meant to be.” Creating awareness by capturing videos of clients sharing their experiences with our devices.
Senior Sales Representative
Janssen Ortho McNeil/Pricara
09.2000 - 03.2009
- Northern - Mexico
- Manage Northern New Mexico by marketing to various specialty offices including Pain Specialist, Oncologist, Rheumatologists, Orthopedist, Gastroenterologist and Primary Care Physicians
- Increase market share for all products (Duragesic, Aciphex, Ultracet, Levaquin, Ultram ER, and Sporanox
- Provide available educational resources to all physicians, office staff and pharmacies in order to facilitate the best treatment for patients
- Supply up-to-date information to pharmacies: establish and maintain stocking of all assigned products, including vouchers for customer savings
- Develop relationships with Pharmacy and Therapeutics Committee
- Educate teammates on products information, updates, marketing intelligence and healthcare compliance
- Field Trainer for new hire representatives
- Sales Highlights
- Met or exceeded company market share goals for 2001-2008
- President's Trophy Winner for 2003
- Ranked 5% nationally
- Won “Step It Up,” Contest
- Increased market share with Duragesic 2003
- Won Excellence Award with the “Grow and Defend Role Play Challenge.” National Meeting 2004
- Won Aciphex 4th
- Quarter Stretch Kicker Contest
- Largest increase for Aciphex 2005 and 2006
- Won Ultram ER Contest Program 2007
- Placed 3rd
- In the region for Levaquin Sector Leadership 2007
Won
01.2007 - 01.2008
- Duragesic Defend and Grow Initiative, Won RDB Award Best District with highest volume sales 2008
Case Manager
Boulder County Mental Health Center
09.1994 - 09.2000
- Designed and implemented various groups for chronically mentally ill consumers
- Supervision and coordination of medication administration
- Hiring and supervision of consumers employed by the Boulder County Mental Health Center
- Interpreter for the hearing-impaired population
- Consultation and coordination with various community agencies to aide clients
Education
Bachelor of Science - Child and Family Studies
University of Wyoming
Managed Healthcare Market, Human Body Pathology & Treatment -
Skills
- Strong interpersonal, collaboration and teaming skills
- Listening, verbal and written communication skills
- Effective sales presentation and platform training skills
- Ability to communicate at all levels within an organization
- Proficient in use of MS Office Word, Excel, Power Point and Outlook
- Detailed oriented
- Ability to multitask
- Highly motivated
- Strong relationship skills
- Friendly and positive attitude
Timeline
Experience , Solutions Consultant
Tobii Dynavox, Albuquerque NM
05.2009 - 02.2023
Won
01.2007 - 01.2008
Senior Sales Representative
Janssen Ortho McNeil/Pricara
09.2000 - 03.2009
Case Manager
Boulder County Mental Health Center
09.1994 - 09.2000
Bachelor of Science - Child and Family Studies
University of Wyoming
Managed Healthcare Market, Human Body Pathology & Treatment -
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