Lisa Dreer
Apison,TN
Summary
20+ years of progressive experience in total rewards management, with expertise in compensation, benefits, wellness and recognition programs. Demonstrated success in developing and implementing innovative rewards strategies that enhance employee engagement and retention. Strong analytical skills, with the ability to leverage data and metrics to inform decision-making and drive continuous improvement. Proven leadership abilities, with experience in building and leading high-performing teams. In-depth knowledge of regulatory requirements and industry best practices related to compensation and benefits. Proven track record of evaluating and benchmarking compensation and benefits practices to maintain competitiveness and enhance employee satisfaction. In-depth knowledge of federal and state regulations governing compensation and benefits, including ADA, FMLA, and FLSA. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and senior leadership.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Total Rewards (Benefits/Compensation) Director
San Juan Regional Medical Center
07.2021 - Current
- Led the design and implementation of the organization's total rewards strategy, including compensation, benefits, benefits and recognition programs
- Partnered with senior leadership to align rewards strategies with business goals and objectives
- Conducted market research and analysis to ensure competitive compensation and benefits offerings
- Developed and managed annual budget for total rewards programs, ensuring cost-effectiveness and ROI
- Implemented performance management processes to drive accountability and reward high performance
- Provided guidance and support to HR team members on compensation and benefits-related matters
- Manage vendor and administrative processes surrounding the retirement plans, its related policies, guidelines and compliance
- Collaborated with cross-functional teams to ensure compliance with regulatory requirements
- Recommend new and/or improved plan designs, processes and cost-saving strategies which are consistent with corporate objectives and legislated requirements and programs
- Manage the development and distribution of all Total Rewards communications.
Total Rewards (Benefits/Compensation) Manager
Hamilton Health Care System
09.2013 - 06.2020
- Developed and managed the organization's benefits and compensation programs, including health insurance, retirement plans, and incentive structures
- Conducted regular analysis of market data and industry trends to ensure competitiveness and compliance with regulatory requirements
- Collaborated with HR and Senior leadership to develop and implement total rewards strategies aligned with business goals and objectives
- Managed relationships with external vendors, including benefits brokers and compensation survey providers
- Administered the annual benefits enrollment process, including renewal negotiations, system set up, communication, education, enrollment and benefits fairs.
Employee Benefits Manager
Erlanger Health System
06.2011 - 09.2013
- Managed the design, development, administration, and communication of benefit plans to include medical, dental, vision, FSA, pharmacy, EAP, voluntary term life, short term disability, long term disability, 403(b), and pension
- Evaluated existing benefit program and made recommendations for changes to benefit policies based on current trend analysis and policy direction
- Led the activities of the benefits department to assess priorities and direct resources to address emerging issues and challenges
- Participated in strategic planning for HR related programs with senior leadership
- Responsible for system implementation of the on-line benefit enrollment system including the design, review, testing, marketing and rollout of the on-line process 5,000 benefit eligibles
- Responsible for the development, recommendations and ongoing monitoring of budget allocations for the enterprise-wide benefit programs
- Maintained ongoing knowledge of legislative requirements pertaining to benefit programs and ensured compliance with all such legislation including federal and state laws
- Collaborated with Talent Acquisition and Marketing to design strategic marketing materials for employees
- Organized and oversaw all annual and special “Open Enrollments” including annual Benefits Fairs
- Responsible for oversight, contract negotiations, analysis and administration of Health and Wellness plans.
Benefits, Compensation and Wellness Programs Coordinator
Kingman Regional Medical Center
06.2004 - 06.2011
- Responsible for the daily administration of all benefits plans, including but not limited to eligibility, enrollment, changes, termination of benefits and COBRA administration, ensuring all functions are delivered in an efficient and timely fashion; administer all benefits plans consistent with the plans’ documentation and other regulatory and eligibility requirements
- Accountable for monitoring employee and benefits census to ensure enrollees are eligible for benefits and are adequately notified of such eligibility and the enrollment process
- Managed 403(b) plan administration including auditing and testing, employee participation and education
- Coordinated annual open enrollment planning, communication and roll out between the People & Culture team, employees and vendors
- Managed the coordination of various compliance tests and audits as required
- Provided support to the People & Culture team, carriers, and employees on all benefit related issues and inquiries
- Responsible for monthly reconciliation of benefit enrollments to carrier bills; work directly with carriers on any billing adjustments as needed
- Maintain job salary scales, market analyses, and performed compensation program management
- Managed and provided support on matters related to leave and FMLA; work closely with Total Rewards Analyst regarding leave administration, reporting of absences, monitoring leave balances, changes in regulations; provide education to employees and supervisors on the leave process and guidance on next steps
- Work closely with Payroll Manager to gain a full understanding of the payroll process
- Supported all workers’ compensation claims; effectively manage all cases and claims to include general administration, comprehensive case management, and program compliance with the Family and Medical Leave Act and all related employment laws
- Worked with the Management to manage vendor relationships, identify program or process modifications, and resolve issues that may arise with the benefits plan or its members
- Stayed current with federal and state guidelines, regulations, and laws appropriately (COBRA, HIPPA, FMLA, ADA, ACA, ERISA, and Worker’s Compensation)
- Created an employee-focused culture of well-being that enhances each employee’s experience.
Education
Bachelor of Arts -
Arizona State University
Tempe, AZMBA Candidate -
Liberty University
Lynchberg, VAGraduate Coursework - MSW Social WorkBusiness
University of Illinois and Northern Arizona University
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
Certification
- PHR Certification, Professional, Human Resources—HRCI SHRM, 01/09
- CCP Certification, Certified Compensation Professional—World at Work, 10/09
- SHRM-SCP, Society for Human Resources Management—Senior Certified Professional, 10/15
- CBP Certification, Certified Benefits Professional—World at Work, 10/17
Affiliations
- World at Work
- National and Chattanooga SHRM
- Western Benefits & Pension
- Professional, Academy of HealthCare Management
- ASHHRA
- NWAHRA—Nat’l Certification Chair Board Member
- Atlanta Area Compensation Association
Achievementsandawards
- CCP Certification
- CBP Certification
- PHR Certification
- SHRM-CP
- Employee of the Month, Kingman Regional Medical Center-chosen from over 1,200 employees
- Worked for the Japanese government promoting International Relations welcoming foreign dignitaries
- JET Program participant chosen out of hundreds of applicants (Aomori, Japan)
- 2 Circle of Excellence Awards for Outstanding Achievement (CIGNA)
- Certificate of Appreciation for promoting international awareness from Aomori Governor
- Phi Kappa Phi National Honor Society Member
- Alpha Mu Gamma National Foreign Language Honor Society Member
- CIGNA National Underwriting Diversity Council representative
- Volunteer for one year in foreign country
- Outstanding College Students of America
- Leadership Training completion—Erlanger Health System Leadership Academy taught by the Advisory Board
- Leadership Training completion—Hamilton Health Care System taught by Walt Disney World Leadership consultants
Professional Development
- Total Rewards Management
- Accounting and Finance for the HR Professional
- Quantitative Methods
- Base Pay Management
- Job Analysis, Documentation and Evaluation
- Strategic Communications in Total Rewards
- Regulatory Environments for Compensation Programs
- Retirement Plans: Design and Management
- Principles of Executive Rewards and Market Pricing: Conducting a Competitive Pay Analysis
- CIGNA Professional Financial Underwriting Training
- Change Management
- Strategic Total Rewards Administration
- Health Plan Management and Strategic Planning
Timeline
Total Rewards (Benefits/Compensation) Director
San Juan Regional Medical Center
07.2021 - Current
Total Rewards (Benefits/Compensation) Manager
Hamilton Health Care System
09.2013 - 06.2020
Employee Benefits Manager
Erlanger Health System
06.2011 - 09.2013
Benefits, Compensation and Wellness Programs Coordinator
Kingman Regional Medical Center
06.2004 - 06.2011
Bachelor of Arts -
Arizona State University
MBA Candidate -
Liberty University
Graduate Coursework - MSW Social WorkBusiness
University of Illinois and Northern Arizona University