Lisa M. Garcia
San Bernardino,CA
Summary
Friendly and engaging worker with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Hardworking employee with multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Cosmetics Cashier
Walmart
Highland, CA
09.2024 - Current
- Processed customer transactions accurately while handling cash and various payment methods.
- Ensured customers located all items on their shopping lists and guided them to appropriate aisles.
- Conducted departmental walkthroughs to verify customer assistance with locked cases.
Cashier/Fresh Cut Clerk
Smart & Final Extra
Highland, CA
08.2021 - 09.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Cut fresh produce to customer specifications in a timely manner.
- Performed quality control checks on products before packaging for customers.
- Stocked shelves with freshly cut produce in accordance with company standards.
- Maintained cleanliness of cutting area, including sanitizing knives and equipment regularly.
- Followed food safety protocols when handling and preparing fresh cut items.
- Ensured that proper labeling was applied to packages of fresh cut items.
- Restocked shelves as needed throughout the day to ensure availability of product for customers.
- Built relationships with regular customers by providing friendly service and offering helpful advice on selection of products.
- Rotated stock to maintain freshness.
Cashier
Big Lots
Highland, CA
10.2019 - 01.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
Education
High School Diploma -
John W. North High School
Riverside, CA06.2014
Skills
- Customer Service
- Cash Register Operation
- Customer Relations
- Cleaning and sanitizing
- Product Inspection
- Sanitation Procedures
- Safe Food Handling
Languages
Spanish
Limited
Timeline
Cosmetics Cashier
Walmart
09.2024 - Current
Cashier/Fresh Cut Clerk
Smart & Final Extra
08.2021 - 09.2024
Cashier
Big Lots
10.2019 - 01.2021
High School Diploma -
John W. North High School