Lisa M. Jean
Lewiston,ME
Summary
Dedicated Registered Nurse with expertise in telemetry monitoring and patient education at Central Maine Medical Center. Enhanced patient satisfaction through compassionate care and effective communication. Implemented evidence-based protocols, improving patient outcomes and reducing readmissions.
Overview
33
33
years of professional experience
Work History
Registered Nurse, Intermediate Care Unit
Central Maine Medical Center
10.2020 - Current
- Boosted patient satisfaction through targeted care initiatives and quality improvements.
- Guided junior nurses on clinical procedures, enhancing safety best practices.
- Formulated integrated care plans with teams for addressing complex patient needs.
- Modified treatment plans based on comprehensive clinical assessments and evaluations.
- Applied evidence-based protocols, enhancing operational efficiency and patient outcomes.
- Executed thorough patient assessments, ensuring timely interventions during condition changes.
Forensic Nurse Examiner
Central Maine Medical Center
10.2020 - Current
- Elevated patient care quality by implementing effective forensic nursing protocols.
- Ensured legal compliance through strict evidence preservation during forensic examinations.
- Streamlined sexual assault kit transfers with comprehensive and accurate documentation.
- Guided new forensic nurses in best practices for thorough examinations.
- Delivered compassionate support to abuse victims during forensic assessments.
- Surpassed continuing education requirements to enhance forensic nursing expertise.
Registered Nurse, Cardiac Telemetry
Central Maine Medical Center
04.2016 - 10.2020
- Enhanced patient outcomes by monitoring vital signs via telemetry systems.
- Ensured medication safety through strict adherence to administration protocols.
- Collaborated with multidisciplinary teams to develop personalized cardiac care plans.
- Educated patients and families on cardiac health for effective self-management.
- Lowered readmission rates through comprehensive discharge education on medication and lifestyle changes.
- Fostered teamwork and a supportive environment by celebrating team achievements.
Medical Assistant, Cardiology
Maine Medical Partners Maine Health Cardiology
06.2008 - 08.2015
- Improved patient intake efficiency through precise medical history documentation.
- Administered medications while closely monitoring patient responses under physician supervision.
- Enhanced appointment scheduling, boosting electronic health record management effectiveness.
- Educated patients on treatment plans, promoting understanding of preventive care measures.
- Organized exam rooms, ensuring cleanliness and readiness before patient visits.
- Mentored junior staff on clinical procedures, fostering consistent best practices.
D.L. Jean Excavation, Inc. - Office Management
D.L. Jean Excavation, Inc.
06.2005 - 06.2008
- Achieved operational efficiency by fostering collaboration among team members.
- Enhanced team communication through consistent interactions with colleagues and stakeholders.
- Supported day-to-day operations, driving productivity for all team members.
- Adapted swiftly to new technologies, boosting team performance and response times.
- Managed multiple projects effectively, showcasing strong organizational skills and meeting deadlines.
Medical Assistant, Family Practice
Community Clinical Services
09.1998 - 06.2005
- Enhanced patient safety protocols through diligent care procedure adherence.
- Achieved precise medical record management via electronic health system scheduling.
- Supported physicians in clinical procedures, aiding examinations and treatments.
- Improved patient understanding of care plans through medication and wellness education.
- Facilitated collaborative environment by mentoring junior staff on patient interaction.
- Streamlined operations, reducing patient wait times with efficient workflow processes.
- Developed comprehensive onboarding materials, maintaining organizational standards for new hires.
- Preserved patient data integrity with thorough documentation of histories and vital signs.
- Enhanced patient comfort during exams by addressing concerns and answering questions.
- Maintained medical supplies inventory, preventing stock depletion through proactive ordering.
- Improved surgical outcomes by preparing procedure rooms and sterilizing instruments.
- Performed phlebotomy tasks efficiently, minimizing discomfort during blood collection.
- Ensured infection control by employing proper sterilization techniques for equipment.
- Advanced health outcomes by educating patients on preventative measures and follow-up care.
- Reduced wait times through swift insurance claims processing and verification.
- Aided accurate diagnoses with laboratory test performance and specimen preparation.
- Managed inventory levels, organized storage, and ordered supplies, streamlining operations.
- Provided emergency support with first aid treatments under physician supervision.
- Empowered patients with self-management techniques for chronic conditions.
- Improved patient experience through warm greetings and clear clinic directions.
- Administered medications and injections following strict patient safety protocols.
- Monitored treatment progress with follow-up calls, addressing patient questions.
- Collaborated with healthcare professionals to tailor care plans to patient needs.
- Enhanced patient understanding and compliance through education on treatment plans.
- Improved appointment scheduling management, reducing patient wait times efficiently.
- Supported patient well-being through empathetic care and sensitive concern addressing.
- Performed diagnostic tests, contributing to accurate and timely patient diagnoses.
- Maintained clean clinic environment by adhering to sanitation protocols.
- Enhanced patient care with meticulous vital signs recording and record updates.
- Provided accurate office information and directed calls, enhancing communication.
- Trained new staff on procedures and policies, ensuring smooth integration.
- Updated inventory tracking documentation for expiration and vaccine logs.
- Supported diagnostic procedures by setting up special medical equipment.
- Aided physician result interpretation through data collection and calculations.
- Improved patient outcomes with education and advice on relevant treatments.
- Liaised with patients, addressing inquiries and appointment requests effectively.
- Secured medications for at-risk patients through patient assistance programs.
- Sanitized exam rooms and organized medical equipment, maintaining cleanliness.
- Directed patients to exam rooms, preparing them for physician examinations.
- Managed medical records efficiently, organizing, filing, and scanning documents.
- Cultivated patient trust through effective communication, fostering clinic quality care.
- Voluntarily pursued medical billing education, enhancing accurate billing processes.
- Assisted in accurate insurance claims and patient invoicing through billing processes.
- Ensured sterile environment and patient comfort during minor surgical procedures.
- Explained procedures to patients, reducing anxieties and encouraging cooperation.
- Prepared lab specimens meticulously for diagnostic evaluation.
- Collaborated with personnel to maintain patient-focused and compassionate environment.
Medical Assistant, U.S. Air Force
United States Air Force, USAF
11.1992 - 11.1996
- Enhanced patient care by monitoring vital signs and preparing examinations.
- Supported physicians during clinical procedures in sterile environments.
- Reduced patient wait times by streamlining scheduling processes efficiently.
- Maintained accuracy and confidentiality in managing electronic health records.
- Assisted flight surgeons during clinical operations on overseas tours in Saudi Arabia.
- Coordinated emergency medical flights to European facilities through Aero-Vac Mission Program.
Education
High School Diploma -
Lewiston High School
Lewiston, MEAeromedical Technician
United States Air Force School of Aeromedical Medicine
Brooks AFB, Randolph, TXAssociate of Science - Nursing
Maine College of Health Professions
Lewiston, ME04-2016
Associate of Arts - Paralegal Studies
Hesser College
Manchester, NH05-1991
Skills
- Nursing documentation
- Chest tube management
- Basic life support
- Clinical judgment
- Central line care
- End-of-life care
- Telemetry monitoring
- Urinary catheterization
- Tracheostomy care
- Trauma-informed care
- Teamwork
- Clear patient communication
- Clinical documentation
- Wound care
- Critical care nursing
- Pain management
- Safety protocols
- Delegation and motivation
- Patient advocacy
- Discharge planning
- Enteral feeding
- Advanced cardiac life support
- Blood transfusion
- Oxygen therapy
- Vitals monitoring
- Intravenous therapy
- Advanced life support
- Medication administration
- Family support
- Health promotion
- Cardiac monitoring
- Care plan implementation
- Fluid intake monitoring
- Pulmonary assessment
- Medication and IV administration
- Problem-solving
- Teamwork and collaboration
- Reliability
- Critical thinking
- Compassionate and caring
- Active listening
- CPR certification
- Organizational skills
- Effective communication
- Adaptability and flexibility
- Electronic health records
- Patient education
- Blood draw and sample collection
Affiliations
- American Nurses Association (ANA) Member
- American Association of Critical Care Nursing (AACN) Member
- International Association of Forensic Nursing (IAFN) Member
Timeline
Registered Nurse, Intermediate Care Unit
Central Maine Medical Center
10.2020 - Current
Forensic Nurse Examiner
Central Maine Medical Center
10.2020 - Current
Registered Nurse, Cardiac Telemetry
Central Maine Medical Center
04.2016 - 10.2020
Medical Assistant, Cardiology
Maine Medical Partners Maine Health Cardiology
06.2008 - 08.2015
D.L. Jean Excavation, Inc. - Office Management
D.L. Jean Excavation, Inc.
06.2005 - 06.2008
Medical Assistant, Family Practice
Community Clinical Services
09.1998 - 06.2005
Medical Assistant, U.S. Air Force
United States Air Force, USAF
11.1992 - 11.1996
High School Diploma -
Lewiston High School
Aeromedical Technician
United States Air Force School of Aeromedical Medicine
Associate of Science - Nursing
Maine College of Health Professions
Associate of Arts - Paralegal Studies
Hesser College