LISA M KHAN
MOLALLA,OR
Summary
Customer-focused professional with successful 10 year career in business Industry. Dynamic successful applying out of the box problem solving and on going ability to adapt to ongoing changes in a busy business environment.
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and muti tasking to best enhance the organizational brand.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
28
28
years of professional experience
Work History
MANAGER
DOLLAR GENERAL
GOODLETTSVILLE, TN
11.2021 - 06.2022
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Developed and maintained relationships with customers and suppliers through account development.
- Approved regular payroll submissions for employees.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Onboarded new employees with training and new hire documentation.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Propelled continuous improvements and strategically capitalized on current market trends.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
OREGON HOUSING & COMMUNITY
SALEM, OR
07.2021 - 07.2021
- OHCS Temp OPA1 (Oregon
- To assist in completing applications received by c
Employment Business Specialist
Oregon State Employment Department
Wilsonville , OR
08.2020 - 03.2021
- Consistently built long-term relationships with existing and new customers.
- Conducted research to identify customer needs.
- Devised strategies to improve organization efficiency and optimize group management.
- Enhanced client satisfaction ratings by resolving difficult customer issues through completion.
BIG 5 SPORTING GOODS
EL SEGUNDO, CA
10.2019 - 08.2020
CHECKER
SAFEWAY INC
PHOENIX, AZ
07.2019 - 08.2019
MANGER
DOLLER TREE
WOODBURN, OR
05.2019 - 07.2019
TEAM MEMBER
PACIFIC BELLS LLC
VANCOUVER, WA
04.2018 - 09.2018
Resident Assistant
Evergreen Court
molalla, OR
01.2018 - 04.2018
- Responsible for overseeing the healthcare management of residents of the community ' Handle resident complaints in a timely manner with diplomacy and efficiency, sometimes facilitating the work of other departments in resolutions ' Handle resident complaints in a timely manner with diplomacy and efficiency, sometimes facilitating the work of other departments in resolutions ' Keep accurate records of the status of residents pertaining to healthcare and costs in the Healthcare
- Utilization Report ' Provide quality control at the community
Food Ministry Manager
Molalla Christian Church
02.2012 - 04.2016
- Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
- Trained kitchen staff on proper use of equipment, food handling, and portion sizing
- Consistently stayed under monthly controllable expense budget
- Adjusted monthly menus to maximize use of seasonal local ingredients and delicacies
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
- Performed all transactions in a cordial, efficient and professional manner
- Trained new employees
- Trained, coached and mentored staff to ensure smooth adoption of new program
- Developed and rolled out new policies
- Archived and destroyed archived records in accordance with State retention schedules
- Responded to public inquiries, interpreted and explained policies and procedures to the public
- Fielded calls, received and directed visitors
- Processed all incoming and outgoing mail.
CHILD CARE
DAY CARE
MOLALLA, OR
01.1998 - 10.2001
Nationally Certified Medical Assistant
Medical Society
Portland, Oregon
05.1994 - 04.2001
- Counseled and educated patients about reproductive health issues and wellness
- Expertise in STDs, HIV and
- Family planning
- Oversaw and managed clinical and support staff in patient care activities while maintaining a high level of
- Morale and professionalism
- Self-directed with astute judgment skills
- High level of personal accountability
- Effective counseling in health maintenance and disease management
- Performed lab tests and communicated results
- Liaised between patients and physicians to ensure patient comprehension of treatment plans
- Instructed patients and family members on proper discharge care
- Closely monitored acute conditions
- Monitored patient reactions to drugs and carefully documented progress of individuals
- Documented patient information obtained from interviews
- Performed basic physical assessments of newborns and infants
- Followed infection control procedures
- Ensured efficacy of treatments through monitoring of treatment regimens
- Provided all daily living tasks to enhance quality of life for elderly patients
- Performed pregnancy tests and sent specimens for laboratory testing
- Experience with various medical conditions including Parkinson\'s, Dementia, Diabetes, Cancer, and
- Alzheimer\'s
- Assisted doctors with surgeries and non-invasive procedures
- Authorized drug refills and provided detailed prescription information to pharmacies
- Collected blood, tissue and other laboratory specimens and prepared them for lab testing
- Routinely retracted patient throat cultures and prepared for lab submission
- Scheduled, Medical billing
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained pre- and post-treatment vital signs and weight.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Prepared initial patient charts for admission.
- Verified appropriate lab couriers picked up collected lab specimens.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Compiled necessary documents for surgical billing packages.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Education
Vocational Certifi - undefined
Associates - General Studies
Clackamas Community College
Associates - Business
Clackamas Community College
Associates - Marketing & Management
Clackamas Community College
Degree - Retail Management Expanded Certificate
Clackamas Community College
Degree - Management Fundamentals
Clackamas Community College
Degree - Human Resource Mgmt Essentials
Clackamas Community College
Vocational Certification/Degree - WAFC Retail Management
Clackamas Community College
Degree - Business Management
Clackamas Community College
Vocational Certification/Degree - Integrated Marketing
Clackamas Community College
Vocational Certification/Degree - Marketing
Clackamas Community College
Degree - Integrated Marketing & Promotion
Clackamas Community College
Skills
- Staff Management
- Managing Cash Register
- Managing Operations and Efficiency
- Scheduling and Coordinating
- Employee Coaching and Motivation
- Performance Tracking and Evaluations
- Administration and Reporting
- Contract Development
- Managing Terminations
- Project Management
- Timelines and Milestones
- Managing Files and Records
- Budgeting and Resource Management
- Reconciling Cash Drawers
- Configuration and Management
- Fiscal Management
- Managing Routines
- Job Assignments
- Managing Appointments
- Shrinkage Prevention
- Maintenance and Repair Management
- Finance and Accounting Operations
- Productivity Performance
- Supplier Relations
- Invoice Reconciliation
- Managing Multiple Tasks
- Business Analysis
- Reducing Waste
- Accounts Payable and Receivable
- Reading Comprehension
- Income and Expense Management
- Managing Revenue Projections
- Managing Communications Channels
- Complex Problem-Solving
- Account Management and Updating
Timeline
MANAGER
DOLLAR GENERAL
11.2021 - 06.2022
OREGON HOUSING & COMMUNITY
07.2021 - 07.2021
Employment Business Specialist
Oregon State Employment Department
08.2020 - 03.2021
BIG 5 SPORTING GOODS
10.2019 - 08.2020
CHECKER
SAFEWAY INC
07.2019 - 08.2019
MANGER
DOLLER TREE
05.2019 - 07.2019
TEAM MEMBER
PACIFIC BELLS LLC
04.2018 - 09.2018
Resident Assistant
Evergreen Court
01.2018 - 04.2018
Food Ministry Manager
Molalla Christian Church
02.2012 - 04.2016
CHILD CARE
DAY CARE
01.1998 - 10.2001
Nationally Certified Medical Assistant
Medical Society
05.1994 - 04.2001
Vocational Certifi - undefined
Associates - General Studies
Clackamas Community College
Associates - Business
Clackamas Community College
Associates - Marketing & Management
Clackamas Community College
Degree - Retail Management Expanded Certificate
Clackamas Community College
Degree - Management Fundamentals
Clackamas Community College
Degree - Human Resource Mgmt Essentials
Clackamas Community College
Vocational Certification/Degree - WAFC Retail Management
Clackamas Community College
Degree - Business Management
Clackamas Community College
Vocational Certification/Degree - Integrated Marketing
Clackamas Community College
Vocational Certification/Degree - Marketing
Clackamas Community College
Degree - Integrated Marketing & Promotion
Clackamas Community College
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