Lisa M. Schuhl
Wallingford,PA
Summary
Motivated professional bringing more than 20 years of experience in the auto tag and insurance industries. Organized and dependable individual successful at managing multiple priorities with a positive attitude and high degree of accuracy.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Business Owner
Anthony Amen LTD
11.2018 - 12.2022
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Trained and motivated employees to perform daily business functions.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Interacted well with customers to build connections and nurture relationships.
Vice President and General Manager of Operations
Anthony Amen LTD
03.2003 - 11.2018
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Identified opportunities to improve business process flows and productivity.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Managed financial, operational and human resources to optimize business performance.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Identified and resolved issues between employees, promoting better collaboration and mutual respect.
- Clarified roles, responsibilities and expectations of staff.
Customer Service Representative
Anthony Amen LTD
08.1989 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Investigated and resolved customer inquiries and complaints quickly.
- Notary public
- Licensed as property and casualty producer.
Education
Some College (No Degree) -
Temple University
Philadelphia, PAInsurance
Wise Education P&C Licensing Preparation
06.1999
High School Diploma -
Robert E. Lamberton High School
7501 Woodbine Ave Philadelphia, PA 1915106.1988
Skills
- Process Improvement
- Staff Management
- Customer Relations
- Accounting Management
- Attention to Detail
- Operations Management
Certification
- Notary Public, Pennsylvania Association of Notaries - 1992 to present
- Licensed Property and Casualty Producer - 1999 to present
- Certified Agent Messenger , Pennsylvania Department of Transportation - 2006 to present
Timeline
Business Owner
Anthony Amen LTD
11.2018 - 12.2022
Vice President and General Manager of Operations
Anthony Amen LTD
03.2003 - 11.2018
Customer Service Representative
Anthony Amen LTD
08.1989 - 12.2022
Some College (No Degree) -
Temple University
Insurance
Wise Education P&C Licensing Preparation
High School Diploma -
Robert E. Lamberton High School
Similar Profiles
Karen LirianoKaren Liriano
Supervisor at Amen Clinics, Inc.Supervisor at Amen Clinics, Inc.
Jacklyn AguilarJacklyn Aguilar
Lead Coordinator at Amen ClinicsLead Coordinator at Amen Clinics
Babatunde Abimbola Larin-AlabiBabatunde Abimbola Larin-Alabi
NA at AMEN ESTATE LAGOSNA at AMEN ESTATE LAGOS
Cheryl BoothCheryl Booth
Application Engineer at W.L. Gore & Associates, Inc.Application Engineer at W.L. Gore & Associates, Inc.
Sienna GummelSienna Gummel
Summer Nanny at Local FamilySummer Nanny at Local Family